2 years ago
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11 days waiting for my withdrawals.
3 KYC checks completed.
lots of humiliation and no payment.
I DO NOT RECOMMEND.
most pay instantly and this platform only promises.
11 dias aguardando meus saques.
3 verificações KYC concluídas.
muita humilhação e nenhum pagamento.
NAO RECOMENDO.
a maioria paga instantaneamente e essa plataforma só promete.
Hi, I already answered you here in this thread, so it would be best to keep the conversation in one so we don't jump from one to the other: https://casino.guru/forum/complaints-discussion/ready-casino-didn-t-pay-out-my-winnings#post-104054
Hi - I understand you are frustrated, however we will never not pay if everything is correct, but if Dama dv, who have hundreds of casinos on their network require more checks of a player, we can't dispute this as an operator, since we have to be compliant, or they and we can loose our licence, if you check us, you can see we have had very few complaints and the few we have had solved within hours. Also its my understanding that the payments have started to be released to you,
Hello!
As mentioned previously, I understand the need to verify accounts for security reasons, even for the player, but I don't understand why there are so many repeated requests, as I have already received verification confirmations more than 3 times. Even so, I still haven't received my withdrawals. I have been sending everything requested repeatedly for over 10 days.
I'm just trying to collect the winnings.
I'm here rooting for you to receive your winnings, it's already difficult to win and when you win the Casino doesn't pay., when we deposit they love it, they send several promotions, when you start to withdraw a lot then the complications begin.
I really understand how annoying it is, and although it seems silly to resubmit again and again, this is unfortunately Dama request to be compliant, its not a way for us to keep your winnings - in all fairness happy winning players, normally come back and tell their friends about it, I have approved the payout, but Dama informed me that the last verification was rejected because of not a visible elbow on the photo, I know it seem silly for you, but its a Anti-fraud measurement, and although I have no doubt that you are a real person, you will be in shock to see how many who are not. I have asked them to fast track, and feel free to write me directly.
Hello!
I responded in the other thread, including clarifying the closed-eye selfie that the Casino itself requested.
I hope they can improve the verification process, as I received verification confirmation for each selfie sent, which generated a lot of outrage, as they were all accepted.
and also speed up payment, since the platform promises immediate pix, it cannot delay a player's withdrawals for 15 days.
In addition to bringing down the Casino's reputation, it creates insecurity in making new deposits.
Ready was in my Top 5 and with all this, I'm afraid to go back.
I inform you that yesterday I received the last payment of my winnings, what remained I ended up playing and lost. But all withdrawals that were pending were paid.
thanks!
Thank you for your reply 👈 and for updating us as well. Glad you have received your money.
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