Hello, based on what I’ve checked, we have a fairly up-to-date review of the casino. It was updated around three months ago, if I saw the information correctly.
Regarding your issue, I can see that you’re currently waiting for your money. Did the casino tell you what you should do in this situation? You’ve only been waiting for a day so far, which I’d say is completely normal and nothing to worry about yet.
However, I’d be interested to know what the casino told you to do. Do you simply need to wait, or did they ask you to submit the withdrawal again, or is there something else you need to do?
Hi Thank you for your response. They said that they sent the money but there was a delay with the payment provider. Anyway I received the money today and the casino was very helpful during the delay and always answered my emails etc.
it turned out ok in the end I was a bit impatient but all is good now. Thank you.
Regards
Margaret
Perfect, that’s exactly what I like to hear. That’s how it should be, in my opinion—good communication from the casino and a proper resolution of the situation.
Sometimes, if the delay is on the payment provider’s side and your withdrawal has already been processed by the casino, it’s usually just a matter of a little more time before the funds reach you. I’m glad everything worked out in the end and that you’ve received your money.🙂
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