Prive Casino - general discussion (page 2)

I don’t dismiss the experience you describe. However, this outcome is exactly what you should expect when playing at such a casino, as no one other than yourself is responsible for your choices. I'm sorry.

Saying we are responsible for poor choices players can make without entering our site is pointless. I assume that if you were aware of the casino's lack of license in your country and the warnings from some websites about its dangers, you would have refrained from playing there. Unfortunately, you chose to play there, and I won't inquire about the check you made before your first deposit.

Makes sense that a dishonest casino will laugh at players.

That’s exactly why the casino already has almost the lowest possible rating here. The Safety Index is meant as a clear warning to players about these very practices.

That said, our role is to document the risks, reflect them in the rating, and advise players to stay away from such sites. We can’t undo what already happened, and unfortunately, complaints can’t change the fundamental way this casino operates.

If you meant your complaint as a way to resolve the unpaid withdrawal requests, you should make that clear. My colleagues viewed your request as a form of refund based on a missing license. Which is something we can't address under such circumstances.

I would like to help you so can you please describe what sort of money you aimed to get from the casino?

Could you please clarify whether you're referring to deposits or winnings? I can help you compose the complaint request, if you like.

I’m asking about deposits — the money unfairly taken. And if your stance is basically "tough luck, you should’ve known better," then you’re not protecting players at all. You’re just making excuses while the casinos laugh.

I'm sorry, the way my colleagues and I see it, deposits are money willingly deposited at the casino. Withdrawals, on the other hand, can be, like you say, unfairly blocked.

Hence, as I said, "My colleagues viewed your request as a form of refund based on a missing license." which is sadly something we do not address since deposit is a player's free will choice.

What about the bank? Did they also see that the same way? Any chance for a chargeback, perhaps? 🙁

The bank can’t do it anymore since its been too long. And iDeal can’t do anything since they don’t work together anymore.

Oh, I see. Too late.

I hoped we were talking about something more recent... But I recall you being in the community for a while, so it should have rung a bell for me.

Well, I'm truly sorry I can't help you—I mean it.

"Too late" is a pretty weak excuse when money was taken under false pretenses. Whether it happened yesterday or months ago doesn’t change the fact the casino misled me and others.

I didn’t post here for sympathy — I posted because deposits were taken unfairly. If your answer is just "sorry, can’t help," then let’s call it what it is: you’re leaving players hanging while the casino keeps the money.

I see this conversation is starting to lose its purpose, because instead of moving forward, it keeps circling around the same points of frustration:

1) You continue to frame yourself as a complete victim of circumstances, while ignoring the fact that deposits are always made voluntarily.

2) You repeatedly blur the line between deposits and unpaid withdrawals, even though they are two very different matters.

3) You shift the responsibility onto us, suggesting we’re "not protecting players," when in reality our role is to document risks, publish ratings, and issue warnings. Not to act as a refund service.

4) You dismiss the time factor entirely, as if it doesn’t matter whether this happened yesterday or months ago, even though that makes a crucial difference for things like chargebacks.

Given all of this, I’d really ask you to reflect on how much responsibility lies with the casino, with us, or with yourself when it comes to deposits you willingly made.

I'm sorry for your poor choice. Anytime you face issue, act immediately.

if you face problem with withdrawals, try us.

just so people are aware of this scam casino

Hello, thank you very kindly.

I also sent this post to the Data Team. Casinos without a license and with negative reviews should be avoided. 👍

It is also important to note that through their affiliate network (Shark.Partners), they actively look to promote their brands across European markets, explicitly targeting EU GEOs such as the Netherlands, France, Germany, and Spain — despite claiming in their Terms (that are automatically accepted) that players from these regions are restricted.

proof