Piperspin Casino - general discussion

If you want to discuss anything related to Piperspin Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

I tried this new casino and I have only positive things to say so far. Reasonable withdrawal speed and limits and pretty standard KYC procedure. I have no experience with other casinos from this operator but this one looks decent.

I'm really excited about that. So how fast are the withdrawals, and what are the limits? 🙂

For me the limits are €500 per day, €1500 per week and €3000 per month. I have withdrawn more than 3k recently and they usually take less than 30 hours to be processed, and they process all pending withdrawals at the same time. The limits can feel a bit restrictive if you hit a big win, but personally I am ok with that as long as I know that I will get my money.

I probably feel the same way about the limits. I understand that the most important thing is for the player to get their money, and I’d agree with you on that.

So I hope you continue to do well.

What payment method did you use?🙂

I am using Revolut Virtual MasterCard for deposits, and withdrawing directly to my Revolut bank account. They ask for Card and Account ownership confirmation in pdf format which can both be downloaded from the Revolut app.

Yeah, that's pretty good, I'd say. Do you have a favorite game provider?🙂

Good morning, I would like to ask if you could kindly help me to cancel my Piper Spin account and also self-exclude from all non-ADM sites.

Hello. Are you having any trouble self-excluding from this particular casino, or do you need some help with that?

If the casino is not allowing you to self-exclude properly, our complaint team may be able to look into that situation and try to help.

As for self-excluding from all non-ADM casinos, you would first need to find out whether there is a specific procedure available for doing that and what steps you would need to follow. That is probably not something our complaint team would be able to arrange for you directly.

Still, you can certainly ask about it, and I would also recommend looking for official information about whether such a broader self-exclusion option is available and how it works.

I tried to find something myself also with help of AI and this is what I found out-

"There is unfortunately no single self-exclusion system that can block you from every non-ADM or offshore casino.

For casinos licensed in Italy, you should register with the ADM’s Registro Unico Autoesclusioni using SPID. This will prevent you from gambling or opening new accounts with all authorised Italian online gambling operators.

Non-ADM casinos are not covered by this register, so you should also contact every offshore casino where you have an account and clearly request permanent self-exclusion due to a gambling problem. Ask the operator to close your account immediately, prevent it from being reopened, stop all marketing communication, and apply the exclusion to all brands operated by the same company wherever possible.

You can also use Casino Guru’s Self-Exclusion Assistance Tool for your existing accounts. Since a truly global self-exclusion system does not currently exist, I strongly recommend installing BetBlocker or Gamban on every device you use and asking your bank or payment provider whether it can block gambling transactions.

For additional support in Italy, you can call the national gambling helpline at 800 558822. The service is anonymous and free of charge and is available Monday to Friday from 10:00 to 16:00."

Hope it will help somehow. 🙂

Here is the translation of your text into English:

​"PiperSpin rejected my request for help as a Hungarian resident while using a VPN. I made a deposit for 'Big Food', but they didn't allow it and kept acting up. They didn't send any information about wins and losses, then they updated the site, after which my money—around 300,000 HUF—disappeared. Afterwards, when I tried to log into the site, my personal data was deleted, and a fake page popped up instead."

Hi. I can see that we currently have this casino listed as fresh, so we probably don’t have that much player feedback or experience with it yet.

I’m trying to understand exactly what happened in your case, though. You mentioned that the casino refused to help you because you were using a VPN. Why were you using one in the first place? Was it necessary for some reason? And did you ever ask the casino whether VPN use was allowed, or check their terms? VPNs can sometimes create unnecessary complications, so it’s always better to double-check this directly with the casino beforehand.

You also said that you made a deposit, but I’m not completely clear on what happened after that. Were you asking them for your game history when you mentioned that they didn’t provide any information about your wins and losses? Why did you need that information?

The part about the 300,000 also needs a bit more explanation. You say that this amount somehow disappeared in your name, did the casino tell you anything about what happened to it or why?

And finally, you mentioned that your data was later deleted and that some kind of fake page appeared when you tried to log in. What exactly did you see there? Was it a different website, a different login page, or something else?

There are quite a lot of general details in your post, but not enough specifics for me to properly understand the sequence of events. If you could explain these points a bit more clearly, it would be much easier to understand what actually happened.