Hello, has anyone else experienced this casino letting you withdraw small amounts and when you go to withdraw a large amount, it tells you that you can't withdraw and asks you for a selfie and tells you that to see if the selfie photo is approved or not, you have to wait three days?
Hola alguien más le pasó que este casino le deje retirar montos chicos y cuando va a retirar un monto grande le diga que no puede retirar y le pida una foto selfie y le diga que para ver si la foto selfie está aprobado o no tenga que esperar tres días
Hello, it may happen because many casinos allow players to withdraw smaller amounts without full-scale KYC. Once the amount you aim to withdraw hits a certain threshold, however, you may need to pass additional checks.
Or the casino just needs to be sure it is still you. I understand it might be very stressful, and I believe the casino should guide you through that and fully explain the situation to you.
Did I understand correctly that you have been waiting three days to pass the selfie check? Hopefully, the casino will provide an update soon, and I will be here for you.
Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.
An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.
An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.
Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026
Check your inbox and click the link we sent to:
youremail@gmail.com
The link will expire in 72 hours.
Check your 'Spam' or 'Promotions' folder or click the button below.
Confirmation e-mail has been sent again.
Check your inbox and click the link we sent to: youremail@gmail.com
The link will expire in 72 hours.
Check your 'Spam' or 'Promotions' folder or click the button below.
Confirmation e-mail has been sent again.
You will soon be redirected to the casino’s website. Please wait. If you use some ad blocking software, please check its settings.