Pelican Casino - general discussion

If you want to discuss anything related to Pelican Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

This site is terrible,

the bonus is locked until you make the play through. So you are using your own money,

then if you do make the cash out limit, they will make excuses not to pay you and give you your deposit back only.

eg, add $25 play a bonus, win $100, your account is $25 and your bonus you can’t use is $100. You make the play thought, $3000min and they then give you the $100. Try to cash it out, the team will then find a way not to pay you.

stay away.

I registered just to leave this. That is how bad I rate this site.

Hello, I'm quite sorry about the situation you've been in. It's kind of inconvenient when you first have to wager your money as a bonus and then when you manage to complete it, you can't withdraw it. 

May I know what the casino gave you as a reason for not being able to withdraw money ? Have you already had a verified account here ? Did you end up losing all your money or do you still have some in your casino account ?  

netent game 100% fake.

Hey, how did you find out that they have fake games from this provider ? 

According to our review, I found out that this casino also has fake games but from the game provider Novomatic. 

Let me know.

I understand house always win,but I thing these casino rigged slots,I make here a lot and lot of deposits because I like the bonuses for exmp 300 procent deposit match - but my max win was x60 bet,also money if u win in tournament you need to wager your reward x30 for withdrawal,thats never gonna hapen because evrey game just eat your money like nothing,and thats hapen constatly with evrey game if someone have difreent experince at this caisno please let me know

Hi, did you also find out what RTP the games you play have ? I didn't see any mention of fake games in our review so yeah.

The tournaments you mention are so great for gaming but if I always had to reroll 30 times what I've won I probably wouldn't be so tempted to participate. You've never been able to manage it ? 

Yes ofc I check RTP of games,I played that games at others casino and some games look difrente at pelican casino - is similar like original. Check for exmp game book of ra at pelican casino or bet on red casino

Also anothers games lucky lady charm,book of fallen itc... Also is immposible to evrey time when you play max win is maybe x50 or x60 belive me I gambling more then 6-7 years🙂

And in what specific ways do they differ, for example ? If you feel that you can't win more, I would go to a casino where I had better experience. Do you think you would do the same ? 

This happened to me, I made several deposits, there was one I managed to beat the rollover, they told me I had multiple accounts and didn't pay, and casinoguru said my complaint was unfounded.

This casino won't pay you even if you win, they always have some excuse, I don't even know why their rating is so high.

There are fake games with above-average scores, go figure?

I also had a win, and they blocked the account for multi-account. I didn't write complaints, because I don't see the point.

Well, in your case I saw that you had multiple accounts with your relatives, which is a violation of the rules. You were even taking no deposit bonuses and stuff like that, so even though you probably don't like this justification, it's a basic thing that you should take care of in the casino to avoid any unpleasantness. 

So at the very least it's a lesson for the future. 

Hello, if you think that the casino has accused you falsely and that this is not true, then I would definitely file a complaint. In the case of the other player, it was a bit different and you can look at his complaint. 

So how was it in your situation?

Do I have to go around asking all my relatives, hey you made an account at the casino so and so, mom you made an account at the thief casino, hey brother you made an account at the casino that doesn't pay, do I have to go around asking the whole world if any of my relatives made an account at the casino that doesn't pay?

I talked about the fake games, I didn't talk about my account, I said that if there are fake games how is the rating above average, if there are fake games the Casino is violating the terms and conditions, I just wanted to know, wasn't it a question of reporting the fake games to the competent authorities?

The truth is this: casinoguru's rating for this casino is above average, the players' rating for this casino is 1.0.

If you agree to the casino's Terms and Conditions, then it must be clear to you what multiple accounts means. Try doing this at multiple casinos and you will see that the result will be exactly the same. 

As for the fake games, do you have any proof that this is the case? That's definitely important to start some investigation. Did you report it somewhere? It's a pretty serious accusation, so it would need something to back it up. 

Hey there.

This is exactly why we at Casino Guru do not take such an event as "player's fault" until the casino proves there was unethical effort behind this. Simply put, as long as you gain no advantage over the casino, we say the casino should evaluate each circumstance individually and fairly decide whether the player had bad intention upon creating an account, for instance, to missuse welcome bonuses exclusive to new registrations.

Again, this is exactly the reason why Jaro suggested the complaint to you. 😉 It was good advice; I would certainly pay attention to the offered support.

A team of experts explains our position on a daily basis to casinos in order to assist players who are caught in the middle.