Paysafecard account paid into my casino account by a friend

Hello folks,

namely, my friend sent me a paysafe code, where I paid it into his paysafe account, which runs in Austria, to my account in the online casino. Now I've won several thousand euros, but I'm registered in Germany and visiting my friend. They want a screenshot from me of the deposit and of my Paysafe account with email, post, name and address, but that's not in my name. This would be the first payout and would like to know if this is a problem and if there is a solution?

thanks in advance!

Best regards

Helena

Hello there.

I guess it's going to be a problem. By registering in the casino, you accept all terms. Have you read about the deposits and verification? You should have.

First, never use someone else's payment methods to deposit in any casino - in case you win, you have to prove it was your payment option.

Secondly, during the verification, you must prove it was you who registered, played, and won - meaning you must prove your address, identity, and other details.

Technically, there is no solution for you breaking the rules.

Ask the casino what you are supposed to do now.