Panda Zino Casino - general discussion

If you want to discuss anything related to Panda Zino Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Pandazino came to try. The site worked OK. The chat agent had bad days, especially when I asked about the payment schedule for the withdrawal. After a little "excitement" and 1 rejection, the withdrawal was paid. The overall experience was adequate.

Not bad then. Are you still playing there after all?

The safety index is pretty low, though.

Hmmm, I don't gamble. The casino didn't leave a feeling of trust.

I like your approach.

I recently placed a withdrawal request for panda zino only to be told I now have to wait between 7-21 before I get an email so I can give them my bank details this is despite the website and their terms stated 24-48 hours processing time , it has now been 4 days and still nothing and very rude customer service

Hi, it's definitely not ideal when they first say it will take a few days at most and then 7-21. In any case, if it takes longer than 14 days, be sure to let us know and we'll try to help. Didn't they ask you for any documents? 

No nothing yet they said I will receive an email but god knows when I will keep you posted

All right, I hope they let you know about the whole situation as soon as possible.

I'll wait for an update. 

Hi Ggou.....I also played on pandazino.....when it came to the withdrawal schedule, the customer service was extremely rude. In the end, I got my money. Be "strict" and ask about the withdrawal status daily. I hope you get your money

Thank you how long did it take you ? I have checked and once again very rude and all they can say is it is still pending

Yes, it took over 3 weeks....very time-consuming. The casino's info on withdrawal processing time is very misleading. "superfast payouts, 24-48 hours....then changes to 7-21 days....when it's full it changes to 7-21 business days....and then the explanations start "the finance department is overloaded due to processing a large number of withdrawals......and asks you to be patient...." withdrawal processing is part of the security process.....your money is safe" Has this happened to you?

yes the exact same thing and chat agents very rude just keep saying I have to wait for an email it has been a week so hopefully like you I will receive my money

@casino guru are you able to help I placed my withdrawal request on the 7th feb and I have not heard a thing they are not responding to emails and the chat agents are so rude just saying between 7-21 days I don’t know what else I can do

We can at least try, but with this safety index, I can't guarantee that it will turn out well. I see that the casino doesn't have any complaints yet, so you'll be the first, and I hope we'll get a response from them.

So file a complaint here if you've been waiting so long.

I'll keep my fingers crossed.🤞