Oppa888 Casino - general discussion

If you want to discuss anything related to Oppa888 Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Hi casino guru I have money in oppa888 account and I submitted all documents for verification but they are delaying verification. Could please message me with possible solution. Thanks

Hello b afternoon

Hey there!

No problem sending you a message, but how do you know they are delaying your verification purposefully?

Could you at least explain the whole situation? 🙏 Without that, we're left clueless, I'm afraid.

I have got mail from them to wait for 72 Hrs. So i will wait and message you after that. Thanks

Okey, we'll be here. Good luck! 🤞🤞

Hi Radka i waited for more than 72 Hrs and i messaged them again but they are giving answers like please wait you will get notification. I almost mailed them 20 emails but the answer is same and the timeframe they given also is ended. Please reply what i have to do next. Waiting for your reply.

Hi, I would say that in this case it would be best to be patient and therefore wait for a notification from the casino, because it is possible that your documents are still being checked. I believe that when the casino finishes the verification and everything is OK, you will hear about it. Just for the record, we give casinos 14 days to complete this process, so as long as they communicating with you I wouldn't be skeptical right away and try to keep a cool head. 

Do you think you can handle it and let us know how it goes ? 

Ok i will wait then. Thanks

Hi Casino Guru after 2 weeks of Verification Process Finally i got Email from them like this :

"We have brought your matter to the highest level in our company, and after much deliberation, we regret to inform you that your withdrawal request has been denied. And we also to informed you that your account is banned/closed".

"According to the investigation you had suspicious betting such as Arbitrage Bet and you are unable to withdraw all of your current balance.

Please check the Company's Terms and Condition https://oppa888in.com/information/rules/2

"But I didn't do any Arbitrage Betting i placed only one bet on Live Tennis of Rs 10,000 and rest all i played is Live Casino. Total Balance I have is 1,32,000. What should i do next?

Hello, in this case I would recommend filing a complaint if you are not aware that you have done anything wrong. 

You can do so at this link.  ⬅️

If you want to know what to expect from this process, you can read it in this guide.

However, did the casino say anything more about the "arbitrage bet" and therefore what you violated ? The terms and conditions in point 2 have about 50 articles, so it would be good to know more specifically what you have broken. I tried to see if it could be a maximum bet but I didn't find anything similar. 

So are you going to go ahead and file a complaint ?