Onwin Casino - general discussion

If you want to discuss anything related to Onwin Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Fraudulent casino, they only accept withdrawals based on what they say, no casino has their rules, they make you lose all your money, don't trust their promotions

Hello, it's not quite clear to me what happened from what you described. So let me ask you a few questions.

On what basis does the casino accept withdrawals ? Could you be more specific ? 

Regarding the promotions, did you have an issue with them as well ? 

You deposit 100 usd, but you can only withdraw from 200 usd, even with bonuses, withdrawals can only be made after 2 hours of deposit, on Telegram they give free spins on deposits, they say there is no rollover, but when the spins end You can't withdraw for free because the balance is as a bonus, they don't block the account when you ask, there's no responsible gambling at home.

Oh so some things are quite strange. I haven't heard that you can't withdraw until 2 hours after you've deposited. 

As for the bonus, you can't withdraw it at all, can you ? I don't think I'd use anything like that because it's not absolutely worth it.

However, if you have a problem with closing the account and you want to do so and the casino ignores you, you can contact us and we will try to help you.

Yes, withdrawals can only be made after 2 hours of deposit, the bonuses they give you can withdraw, but there is a limit that you cannot see in any terms, they only tell you when you are going to withdraw, it is always for free spins the maximum is 100usd, on Telegram they say that the bonuses are without rollover, but when you deposit and play, the bonus they gave you has rollover. the house is very strange, with some very unfair terms.

Well, that's strange, because I haven't seen anything like that, as I said. 

With bonuses I would probably always ask about the requirements even if I get an email saying there are none, because that is often a stumbling block in many cases. If they don't have anything mentioned in the Terms and Conditions I would go to support or live chat and screenshot the answers, because I understand that there probably wouldn't be unlimited withdrawals from the free spins, but on the other hand it's always good to know what it's really like. 

So thank you for describing your experience and if you are interested, you can write a user review. 

I hope you will do well somewhere else and won't have similar problems.