Jaroslav
15 hours ago
We understand your concern regarding the different wording in the previous messages, and we apologise for any confusion this may have caused.
To clarify, your withdrawals have been received and are currently under review by the relevant team. While the review is ongoing, we are unable to confirm the final outcome or provide an exact timeframe for completion.
You will receive an email as soon as there is an update regarding your withdrawals. Until then, we kindly ask you to wait for the review to be completed.
Sincerely,
Customer Support Team
That’s what they have just emailed me am worried sick
