After sending more than 15 emails I received this email a few minutes ago:
"Hello,
Your withdrawals were rejected due to the high quantity of withdrawal requests. You can make another request from tomorrow.
Regards,"
Automatic translation:
Radka
Boyke123
Community Specialist
Boyke123
3 years ago
That's not cool, yet it seems like a probable reason... 🙁
Automatic translation:
Boyke123
Platinum
3 years ago
And again after requesting the withdrawal at Friday as the support agent said, the withdrawal request is rejected.
for more than 20 times they fail to pay me my money. This casino should be blacklisted on every platform right now!
Automatic translation:
Mike3051
Silver
3 years ago
Hi boy, I'm having the same problem. can you talk with live chat? i see they also have license in curacao on site s. whether correct is the question. could you email me. because must be paid 900 euros. otherwise legal action. m.p.puts@hotmail.nl
Automatic translation:
Radka
Community Specialist
Boyke123
3 years ago
And again after requesting the withdrawal at Friday as the support agent said, the withdrawal request is rejected.
for more than 20 times they fail to pay me my money. This casino should be blacklisted on every platform right now!
Automatic translation:
3 years ago
The casino was already marked as a bad one. 🙁 Though I see it's still undergoing the reviewing process.
Meaning, it's not fullyknown to us.
From what you describe, I'd dare to say they do not care much to solve your problem, which is hard to change.
Automatic translation:
Radka
Community Specialist
Mike3051
3 years ago
Hi boy, I'm having the same problem. can you talk with live chat? i see they also have license in curacao on site s. whether correct is the question. could you email me. because must be paid 900 euros. otherwise legal action. m.p.puts@hotmail.nl
Automatic translation:
3 years ago
Hello there.
Would be useful to submit a complaint too. It provides a useful warning for other players and also gives us an opportunity to put the casino under some pressure.