NightBet Casino - general discussion

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I have a complaint about nightbet..... 5 days waiting on a withdrawal ... I have heard everything except when im going to be paid at 1 stage I was told i would hace it within 12 hours maximum..... not only that I had 5770 euro in the account I went to withdraw taking in mind they say no limit withdrawal and was only able to try withdraw 2000 euro so low and behold the rest was wasted as I waited on this withdrawal..... 2000 euro sitting there no sign of payment nobody can give me an answer i am been left on love chat for hours without a reply .... at this stage I am about to give up

Hello, I get that this is frustrating. Even though I could not locate this specific complaint, I understand there has been a delay and you're running out of patience. Well, may I know what displays of explanation you have heard thus far? I fear that patience is needed now, but I don't have all the details, so please share. Sometimes, sharing is helpful.

Normally there is no problem here but for some reason my withdrawal has been delayed for processing it will be 6 days processing tomorrow i was told Monday it would be done same Tuesday Wednesday I was told a maximum of 12 more today I was told it was getting processed not to worry ... the worst part it has a no limit withdrawal but for some reason I could only withdraw 2000 euro i was ok with that because I thought sure ill take it out in stages make a withdrawal every day ..nope if the withdrawal is not processed yiu cannot make another one therefore over time they no you will play away your winnings well they where right what was a lifetime win turned into a begging letter trying to get my first withdrawal which by the way still hasn't come ....

Oh, so you hit a big win and then realized that max withdrawal limits are here, and the combination with the overall delay makes it quite a nightmare. I get it now, thank you.

Sometimes when a player wins big, the payout is delayed because of numerous security checks; on the other hand, it seems that you have only been told that the money will be processed, hence it creates the feeling of processing delay and that's truly confusing at best.

If it is not a secret, could you please tell me how much you won, when exactly you submitted the withdrawal requests, and what your current withdrawal limits are?

In my opinion, the situation is very close to the stage of official complaint...

I won a week ago and over the day I won up to 5770 euro... I had a withdrawal of 2000 euro outstanding ... I have no limits to withdrawal there are none ...the casino advertise no limt withdrawal so I went to withdraw the 3770 euro and all of a sudden there was an error I asked the live chat they said there was no limits but it still would not let me withdraw I tried over a few days and nothing and to make it worse tge 2000 euro I first asked for was not and is still not paid out ... hence I just kept playing in the hope my withdrawal would come through and I could take out more but it never came and I lost everything.. I was onto them again and I was told it was been processed.. rubbish still waiting .. not 1 person was able to help I was told 12 hours maximum 3 days ago

Okay, I assume you're using speech to text or something, and honestly, keeping up with the timeline is not that easy this way.

What I find crucial for possible action is this: Is there any money left, and when was your last active withdrawal request submitted, please?

I kind of understand the rest, yet those things have slipped away from me.

Ok on the 4th of this month I asked to withdraw 3000 euro i was refused..... now you have to remember there are no withdrawal limits on this site is was only when I went to withdraw it said 2000 only .... so since the 4th I have an outstanding withdrawal of 2000 euro with the remaining money I won another 3770 euro the next day I went to withdraw this and was told I could not till my first withdrawal was completed which I was told would be done within 24 hours but it never came so over the next few days I lost the 3770 euro as if they planned it .... now im still waiting on the 2000 euro which I was told at one stage I would have in 12 maximum that was Tuesday.. so they broke there rules of no limits they there withdraw time they lied about processing the payout . I would have had a once in a lifetime winning of 5770 euro if they kept there word and there rules where kept up by them

Much better, thank you kindly.

I see you opted for the complaint, which I was about to suggest, so the casino will shortly be notified that there is a complaint case regarding the limits and delay. Best call if you ask me.

Hopefully my colleagues will have a chance to investigate the casino's practices with "no limits," and your money will arrive soon. I understand that you consider info about payment as lying. Well, usually it's an uninformed chat or support worker who is forwarding information from someone else, but I get that given those circumstances it is not very convincing.

Hold on, the complaint might help.

Well i feel you

i have the same problem with them, toady is the 8th day im waiting for my withdrawal to be accepted! I get standard answers like they are making standard checks and that will be approved soon. No time frame and nothing. I was playing as well with real money and not using any bonus

I know that waiting can sometimes be frustrating for players. We give the casino 14 days, and then we’ll try to help if you’re interested.

So you’re saying you played with real money—did you need to go through any verification process, or have you already done that? 

Yes, i had to send my id and s selfie with id, which i did already🙂

Good. It is very important to fully cooperate with the casino and send everything correctly.

Sometimes these checks can prolong the waiting time because the casino usually has more players at once who are going through the verification process, you know.

So, I hope it'll all go faster for you now, and if you need our help, just let us know, for sure.

Hey. I just saw your complaint, and it shows as resolved.

Did you get your money already?

My profile got verified immediately, so the problem was not st the verification🙂

yes after 9 days they finally payed out

I'm glad you got your money, even though it could be faster, right?

Yeah, first time i wait so long

till now at online casinos was max 3 days

I really hope next time it'll be better.

In case you would like to write your review about this or any other casino, please follow this link, where you can do so. It can help others to better understand how the casino works.

I dunno, I've only withdrawn twice and both times it took about 48 hours. Not fast, not crazy slow either. Just kinda standard for me. No horror story, but no 'wow' moment..

Today I am considering making a deposit at Nightbet casino, I have asked the casino support in detail, I have verified my account, I wanted to verify in advance the Skrill method, by which I will make transactions (deposit and withdrawal). Now I am reading the comments here in the forum that 48 hours is normal for withdrawing funds and I started to think a little about whether to deposit at Nightbet casino. I will not advertise Betano.bg, but from the point of view of withdrawal (I use Skrill-1Tap), as the deposit happens in a second, the withdrawal also happens in the same way, in a second. For me, even an hour or two is not normal to wait, knowing what kind of digital world we live in and it is not only that. The speed of withdrawal of funds should be equal to the one with which casinos take our deposits. Of course, after the players have previously passed account verification. Many casinos do not have a verification option before we make a request to withdraw funds, not only the payment method, but even verification of personal data. It is clear why they do it. In order to lose the amount won while the verification is taking place. This is so unfair. I think attention should be paid to this issue. It makes no sense for casinos to check the deposit in a second and when you need to withdraw funds to delay for hours, and even days, it is simply unacceptable. I hope someone from casino Guru will take this issue to somewhere where this moment can be considered, which I think is very key specifically for us, the players themselves. I personally always start with verification and live chat with support for such confirmation. My advice is when you request a withdrawal, if it is the first time, the amount you request should be equal to slightly above the minimum withdrawal limit, if you have previously made a successful withdrawal request and now have a large amount to withdraw (for example, 10k available in the casino account), first request the account, let's say the maximum is $10k, request $9k and immediately after that request a modest amount, let's say $20. Another important thing in my opinion is to log out of the account after the request and not log in. I think that while you are waiting for approval and playing, the casino deliberately messes things up, especially when the profit is melting.