HomeComplaintsNightBet Casino - Player’s withdrawal is delayed.

NightBet Casino - Player’s withdrawal is delayed.

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6d 22h 54m 48s

NightBet Casino
Safety Index:Above average

Case summary

The player from Austria has a pending withdrawal request since April 6, 2026, at Night Bet casino, despite his verified profile and the casino’s terms stating withdrawals are processed within 24 hours. He receives only vague responses from live support and seeks assistance.

Public
Public
21 hours ago

Hello there

i need really help with Night Bet casino.

i made a withdrawal request on Monday 06.04.2026 and since then the casino keeps it pending and doesent process it!

my profile is verified and in the T&C of the own casino is stated that withdrawals are processed within 24h. The live support answers are just to wait, they are processing, they are controlling ect. I never taked a bonus and k played just real money.

i hope casino guru will help

thnx

Public
Public
4 hours ago

Important notice:

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We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.

If anything seems suspicious, contact us directly.

Stay safe.

Public
Public
4 hours ago

Hello,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.

That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.


If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.

Thank you in advance for your patience and understanding.


Best regards,

Attila


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1 hour ago
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