3 days ago
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what to say, what message to send? that's what happens when you just click on some "casino" there. I should have read something about this casino first, especially player complaints. and I can already see that I'm not the only one who has problems with KYC verification. same case. and to get bonus FS for new players, e-mail, phone and KYC must be verified. i went through all that, got the FS, played them, and made the deposit. everything went smoothly, until I requested a withdrawal. then they asked for KYC again, so this time I was rejected. and now I see complaints from some players, and everything is the same as with me.
Alright. Since you have to go through verification again, what exactly is the casino asking you to provide this time?
You mentioned that some of your documents were rejected. Do you know why? Did the casino give you any specific reason or explain what was wrong with them?
Let me know a bit more about that so we can better understand where the problem is.
Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.
An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.
An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.
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