7 months ago
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They blocked the balance from 13 thousand rubles, about 120-130 dollars, made a deposit of 120 dollars, played a little and put it to withdrawal, after a couple of time I see they were banned for nothing, please help with them!
заблокировали баланс с 13 тысяч рублей примерно 120-130 долларов,сделал депозит в 120 долларов немного поиграл и поставил на вывод,спустя пару времени вижу забанили с нечего,прошу помогите с ними!
they are talking about fraud, they didn’t say anything clear, there was no fraud, I made a deposit, received a bonus for 100 free spins, played on them, won back the deposit, made a withdrawal, explain where the fraud is here
говорят о мошенничестве,ничего понятного не сказали,никакого мошенничество не было,сделал депозит,получил бонус на 100 фриспинов,поиграл на них,отыграл депозит,поставил на вывод,обьясните где тут мошенничество
Did the casino explain to you what kind of rule you had violated, by any chance? Are you able to log in to your account now?
If you feel that it is not possible to sort this issue out with them, I am sure that our complaint team will gladly look into it. Just follow this link, please, to file a complaint and write all the details about the situation at this casino. If you need any assistance, please let us know.
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