MegaBet Casino - general discussion

If you want to discuss anything related to MegaBet Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

My account has been blocked, I can no longer access it, let alone withdraw My Money, and I can't get support

Well, according to our information, the casino has closed.

I guess it explains the account closure pretty well. 🙁 Has any money left in your account? I pray it has not, because getting money back from a closed casino is almost impossible.

Let me know, please.

Megabet casinos scammed me.

I replenished the deposit and placed bets on eSports. After that, I won my bet and I decided to play crash games, I won almost $ 400 there and decided to withdraw money, after which I had the problem that the withdrawal procedure is not processed. I decided to write to the technical support of the Telegram messenger and I was told that transactions over $ 100 are additionally verified and take up to 24 hours. I waited 24 hours and the conclusion never came to me. After that, I again wrote to the support of the Telegram messenger and I was told that I need to pass KYC (although the casino initially presents itself as a crypto casino, in which KYC is not needed), but okay, I passed KYC (I sent a passport and a selfie with a passport) and asked in this support that I at least get the deposit back, to my surprise, the money that I did not withdraw earlier and could not withdraw KYC was immediately removed from me, but the remaining amount of 105 TON is stuck in the casino, and this support more to me silent. Says that you need to wait for a response from a provider. I closed the withdrawal option and remained cheated. When I try to press the withdrawal button, I am shown the sign "Pass KYC". After clicking on this sign, I am redirected to the "KYC profile" page, where THERE IS NO POSSIBILITY TO PASS KYC. This means I absolutely have to write in support so I can do a review.

Maybe you can help me somehow?

I am not sure if I understand all this correctly.

So, you have passed the KYC, but you asked the support to get your deposits back?

Could you explain the reason for doing so, please?

If you passed the verification, they should approve your withdrawal whenever possible. So that is why I really don't understand it, you know.

Please describe to us how the situation stands exactly, and hopefully we'll be able to help.

Hi everyone! A few weeks ago I paid some money into my account (the maximum was €500). The details say: transitiono.transiction refused... I hope I'm wrong, but it sounds like a scam to me.

Hello, so the transaction failed according to what you describe? The casino is closed if I saw correctly, or is that not the case? 

Have you tried writing them an email or contacting them?

I would recommend filing a complaint with us, but I don't know if that would help in any way.😕