LVbet Casino - general discussion

If you want to discuss anything related to LVbet Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Good night Daniel, how are you? I have all my documents approved ( my ID , my proof of address , my proof of payment ) photo and video of everything , I made a withdrawal of 30,000 BRL and they disappeared as the withdrawal amount was not being processed and not even on my balance I I complained and threatened earlier today and they said it was a system failure , and they returned the 30,000 on my balance sheet , right after that I made a video again me making a withdrawal of 30,000 BRL and another one of 20,000 BRL , I just entered again just now they disappeared with my withdrawal of 30,000 BRL and only the 20,000 BRL is in processing, and the 30,000 did not go to the balance sheet, it just disappeared, one thing and waiting for payment another and disappearing with the pending withdrawal amount, isn't that a crime? I have everything recorded and photo I'm getting scared they're disappearing with the value without giving satisfaction I've never seen this, and now I saw in their reputation that there's a guy who was deceived too would you have any contact with them to help me

Hello, to me this seems like the very same issue you have with Booi Casino. Do you have the same problem with LV Bet as well, please?

If yes, the first step is always the same - submitting your complaint. We can only contact the casino on your behalf after you submit your complaint, not earlier.

Anyway, I saw LV Bet representative reply to some user review a few weeks ago, so I think there is some chance.

Hello, do you still have a problem with the casino? I can see you have not submitted the complaint.

it worked thank you very much

Hello, I have an account on your site, I asked to verify the account before the deposit, but they said that it is not necessary for now! Since I see that a lot of people have problems with verification after depositing/winning and trying to withdraw money, isn't it better to do the verification earlier so that the player doesn't even pay money if it's not possible to verify the account? And I see that proof of the origin of the money is requested during the payment, I give an example, what kind of proof should I send if I deposit money from a Skrill account and want to withdraw to Skrill, is it enough to take a picture of the Skrill account with my data!? Thank you

Hello!

Thank you for sharing your experience. I think it is not actually a good approach when the casino does not want to verify you in advance. We say honest casinos care about players; such a request would be fulfilled.

I also think it is good to distinguish between initial verification before you deposit and play and the full-scope KYC verification, which takes place only when you submit your first withdrawal request.

In the first scenario, the casino may only verify your identity. There is nothing else to verify unless you deposit using a certain payment method for the first time. The same goes for the gaming history; there is nothing to be checked unless you actually start playing.

Getting verified just after you register, however, is a good idea. At least you may form your opinion about the quality of support and the level of cooperation you can expect when you hit your first withdrawal.

Kindly ask the casino what is needed to verify the Skrill method. I reckon the deposit history needs to be provided as well. Though it may be different in another casino.

Let me know what you think. 🙂