9 months ago
If you want to discuss anything related to LunuBet Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.
this Lunubet Casino has really slow withdrawal processing times. my first withdrawal took 3 days and then the second one also takes 3 days. I emailed them twice and asked why the second withdrawal takes 3 days, but they sent me their rules to read again. they said that when I have registered the account in the casino, I accept the rules and conditions. they have no intention of paying player withdrawals any faster. they just wait for the player to lose his money and the withdrawal and lose the winning money as well.
tässä Lunubet casinossa on todella hitaat nostojen käsittelyajat. minun ensimmäisessä nostossa kesti 3 vuorokautta ja sitten toisessa kestää myös 3 vuorokautta. laitoin heille kahdesti sähkököpostilla viestiä ja kysymyksiä että miksi toinenkin nosto kestää 3 vuorokautta mutta he laittoivat minulle heidän sääntönsä luettavaksi uudelleen. sanoivat että kun olen rekisteröinyt casinoon tunnuksen niin hyväksyn säännöt ja ehdot. heillä ei ole mitään aikomustakaan maksaa pelaajien kotiutuksia nopeammin. he vain odottavat että pelaaja häviää rahansa ja peruunoston sekä häviää ne voitto rahatkin.
Hi, I wouldn't see any problem with that to tell you the truth. There are many casinos where withdrawals take much longer and three days is pretty good. For example, we give casinos 14 days to sort out the whole withdrawal process.
However, if you feel that it is too long for you you can still make a change and play somewhere else.
If I may know, what payment method do you use to withdraw money ?
I can see in your complaint that you experienced some delay with your withdrawals. Right?
So, how is it going now, though? You wrote that they paid you three of them, and you're waiting for the next ones.
Please keep us updated regarding this.
Hi!
Sorry for stepping in. I just wanted to let you know that you should notify the casino right away that you received a confirmation of your unexpected password change request. Additionally, since that email password might have been compromised, I would think about changing it.
Additionally, I would not expect the casino representative to address your concern here, so I suggest you reach out to them with haste.
Regarding the complaint, I do not believe it makes much sense to keep it open indefinitely. We give casinos 14 full days to process payouts, as you most likely noticed. Now that the first three withdrawals have been paid, keep "complaining" because that is the goal of the complaint; it is very ineffective to keep it open because you just submitted next requests. Kindly do not be shocked if the complaint is closed.
However, we will gladly monitor the situation here with you. What do you say?
Sure. Let's wait and see. I am keeping my fingers crossed.🤞
Have you used the same payment method for all of them, by the way? 🤔
Nice to hear.
How long have you been playing at this casino?
If you'd like to write more about your experience there, you can write your review over here as well.
Any nice wins with your favorite game? 🙂
Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.
An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.
An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.
Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024
Check your inbox and click the link we sent to:
youremail@gmail.com
The link will expire in 72 hours.
Check your 'Spam' or 'Promotions' folder or click the button below.
Confirmation e-mail has been sent again.
Check your inbox and click the link we sent to: youremail@gmail.com
The link will expire in 72 hours.
Check your 'Spam' or 'Promotions' folder or click the button below.
Confirmation e-mail has been sent again.