Lucky Treasure Casino - general discussion

If you want to discuss anything related to Lucky Treasure Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Good morning

I am very surprised that such an unlicensed Casino is rated 6/10.

but also that they have no complaints while they do not pay the players

Hello—welcome back.

I believe we already had that conversation before, but let's start over - did you read the details, please?

https://casino.guru/lucky-treasure-casino-review#tab=js-tab-reputation 👈

The license is not the only aspect we consider when determining the Safety Index. That would mean all unlicensed casinos would have zero, I guess.

So, how long have you been waiting and for what reason at this casino? As you said, we have no information that this specific "below average" casino does not pay completely.

Do you need help? Share more.

hello

I had to wait 100e almost 6 months!

I am part of a forum where the majority wait months for their payments.

Yes for me a casino without a license is not a reliable casino.

Since a license is mandatory.

And in case of a problem we can not do anything

Good thinking. Let's keep it simple.

How about another complaint? Feel free to submit one. Why would you have to wait such a long time for €100?

Did you get at least any explanation, please?

It truly sounds concerning.

hello,

I waited patiently because the 100 euros had been won with free spins.

Otherwise, I would have filed a complaint.

They just kept me waiting for several bizarre reasons.

The last reason was that their payment service was undergoing maintenance. The maintenance lasted for weeks.

As a result, I never made a deposit. This mishap with them was more than enough for me.

But anyway, when there's no license, I don't make a deposit for security reasons.

Hello Linne,

I'd say you did the rest of the players a huge service, and I thank you for getting back to us with an update!

If you say complaint is not worth a try, and I think I understand that part, I guess there is nothing else to add, though. 🙁

Wait, Hold on! Did you submit a user review about it, please?

hello,

I would be happy to answer your questions. I would also like to be informed of any issues before registering.

No, I haven't left a review, for the simple reason that when I leave a negative review about a casino, always with respect, like what I experienced with this casino, your colleague deletes it by not publishing it.

On the other hand, if I leave a positive review, it is accepted.

We take the time to carefully summarize it, translate it into your language, which takes time, and then delete it.

And since this is the second or third consecutive unpublished review by the same person, I won't be publishing any more.

Your other colleagues previously let me publish my reviews, whether negative or positive.

That's why I shared my experience with this one here, in response to your question. 😊

Hello, Linne.

I'm aware of our user reviews history and I was trying to encourage you to submit a review which could be accepted. Every time me or someone else rejects your submitted content, you always get an explanation. Actually, three of your reviews have been rejected so far - out of 14, so I guess it is not as you say.

There are no intentions behind ; however, I respect your opinion.