Limewin Casino - general discussion

If you want to discuss anything related to Limewin Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Why don't we get a direct answer?

Hello, I would bet on lack of direct questions. 🙂 Well, joking aside, what seems to be the matter?

I've been waiting for my payout since June 7th, and I keep being told that there are many payouts being processed, then something else happens, like the casino is having technical problems.

Okay, thank you. So it has been three days since you submitted the withdrawal request. Well, if the casino has technical problems, it may take longer than a couple of days, but perhaps it's a positive thing that they admitted technical issues. How about you give it some time and keep us posted here? We shall see what happens next.

Okay, but how long are we supposed to wait? I've never seen anything like this.

They wrote this to me

Hello, I get this is stressful, but on the other hand, we are just talking here; no reports are done. Secondly, please do not use the forum or user review as leverage, as it is meant to share experiences and how the matter was resolved. Saying you aim to delete something later is not even fair to this community. The same pretty much applies to user reviews. The review can be edited anytime, but deleting it after the matter is resolved...?

It has been a few days; kindly be patient.

Very often regular chat operators cannot tell you anything specific. Now you know the casino has technical issues, so they have to resolve a way to figure that out. It is not pleasant; it's not an everyday routine and thus requires time. Try to contact support every few days, but be ready for waiting, please. I'll be here for updates, thank you.

Of course, I'm not using it as leverage; I've simply shared my experiences.

I was talking about the screenshot. But hey, let's focus on the withdrawal. No harm done when it cones to me. 🙂

I hope the casino resolves the problem as soon as possible but if the problem remains unresolved, I would expect the casino to suggest an alternative withdrawal option. May I know whether you can eventually opt for another one, please?

Yes, I can, but they don't say it will fail during the payout; they say it's a technical problem. Do I have to cancel the payout first? Should I do that?

These are the possibilities

You know I have no clue what the best action is; the casino should instruct you on how to best proceed. Basically, any working tips should respect the nature of this technical issue I'm not completely familiar with. I was merely saying that if the matter included a specific payment option, and the fix is not straightforward, it may be beneficial to try a different one.

Could you reach out to support directly for possible instructions?

That's the message they wrote.

I see, thank you. So it is your choice whether you want to try an alternative or not. Just as they said. Technically speaking, maybe it would be best to use a different payment method for additional withdrawal; this diversity helps see through the scale of the problem and maybe one method will be more successful than the other.