LetsLucky Casino - general discussion

If you want to discuss anything related to LetsLucky Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Hi. I have a question. I got the bonus money on my first deposit. Well I won and now the question is when can I have my money and how long do I have to wait until the money is free??

Hello,

to be able to answer that, you should consult the bonus terms. Honestly, you should do that in advance to make sure that the bonus is worth taking, because not every bonuses are worth taking.

Basically, you need to know whether this bonus consists of a wagering requirement, that's a good start.

There can bo other rules, you should bair in mind while playing.

I guess that this article should help you understand how bonuses work in general. You can even undergo a free course about bonuses!

But for a concrete answer, please ask the casino chat or support. 😉

Let me know whether the casino answered all your questions.

Deposited 2 times today with bonus. after hundreds of spins a free game. scam

That is truly a sad picture. But it happens, I guess.

Anyone who plays often and a lot knows this picture only too well 😀

But it doesn't necessarily have anything to do with scams ✌🏾✌🏼

It often happened that I had a profit of €0.00 after the free spins 🙂

I remember playing Razor Shark about 1 year ago and the first 4 free spins were very crappy! The 2 of them €0.00 win and the other two the highest 20x bet & then won the 5th free spin 6000x bet.

It's just a casino 🙂 sometimes you win absolutely nothing and on some days you win a lot that's how it is. 🙂

But at the end of the day, and you always have to be aware of this, the casino wins.

Be patient, I'm 100% sure if you play every now and then a great win will make you happy too. 🙂

I keep my fingers crossed that you get all rows full of algae and that on a multiplier of 30x 😀

Have a nice day and keep your head up!

Sooner or later it won't say 0.00 but a mega number 🫶🏽🫶🏻🙂

I've been playing here for a while now and have had quite a few deposits and withdrawals accordingly.

I am personally very satisfied with the casino!

Sometimes payouts really go through here within minutes and there have not been any problems so far 🙂

I think it's a cool place to gamble 🙂

May I ask where the 5.2 rating comes from?

I think it's a really great casino and I think they deserve more points. 😀

Hello CasinoStreamer88,

Thank you for your contribution. The rating of casinos consists of many components. It is a comprehensive process where we evaluate the casino in many ways. In particular, the casino has points down because of the limited winning limit per day (100,000 euros per day) and because of this reason: ,,This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet." We have found this in their terms and conditions probably, but as we wrote...we have no information about the casino ever applying it. Is this casino your favorite or do you like another one even more?🙂

Again, it should be a Hollycorn Casino. Only yesterday I had an email with Luckydreams Casino, which is a casino owned by Dama nv. But the answer to my email to Luckydreams did not come from Luckydreams but from Letslucky, which actually belongs to Hollycorn. Maybe someone here can explain this to me because Letslucky is unable to explain it to me. Is Hollycorn nv and Dama nv the same club???

Could be 🙂

You don't know that exactly. 🙂

I think a lot of casinos are run by the same few people but it's just a guess.

I personally think that they are very good casinos!

Letslucky, for example, is awesome in my opinion.

Already had around 7 payouts here, all of which were always processed within 24 hours without any problems 🙂

If they stay that way, it's a great company. 🙂

Didn't say it was a bad casino. It is only important to me that honest licenses are given here

There are casinos without a license that are better than those that have a license 🙂

A license says nothing about a casino.

Even many with licenses are screwing their customers. 🙂

It depends on the management 🌴

Hello there.

Could you resend all those emails to data@casino.guru please?

As an alternative, the "update us" feature is still available. 🙏

Thank you for your support!

I just got a withdrawal from Letslucky. Can someone tell me how long the payout takes there because there are different reports on the internet.

The support always consoles with the same ready-made message.

When did you request the payout?

Usually pretty quick.

Recently I made some pretty bad experiences with this casino. From my last 10 withdrawals money got deducted. I went into livechat 2 weeks ago, but so far nothing happened. Money still gets deducted from my withdrawals. I did all the withdrawals via Mifinity, I never had anything similar happening in any other casino. This is the list of my last 10 withdrawals and what they actually send me, all in euros:

17 Jan, 17:25 43,53/45,11

19 Jan, 18:56 67,96/70,42

20 Jan, 18:53 217,27/225,15

22 Jan, 21:05 135,52/140,44

25 Jan, 1:08 67,67/70,12

29 Jan, 17:53 114,36/118,51

31 Jan, 21:03 92,64/96

1 Feb, 0:34 53,22/55,15

2 Feb, 21:38 400,44/414,96

3 Feb, 16:50 178,69/185,17

-52,19 euros until now

Hello, I see you tried asking the casino what's going on, what did they tell you? I'm wondering if there are any fees on withdrawals, but that's just my idea. 🤔

Anyway, it would be best to get a straight answer to be sure. 

Also, when you are withdrawing through Mifinity, have you tried contacting them to see if there is something on their side ? 

Let me know.

The livechat said that there should be no fees on the withdrawals. They opened a case two weeks ago to investigate it, but so far nothing happened. When I ask in livechat they always tell me the same: "As far as we've been informed there may have been a fee charged by the intermediary bank, We'll look into this further. Is there anything else I can assist you with?" I have the feeling that they gave me the fee, because I won too much. I am playing in different casinos and even nowadays I never get any fees in other casinos with Mifinity, so I really think Letslucky is the problem.

I would also try asking the intermediary bank if they have any fees in this regard and if not then I would recommend filing a complaint and our team will try to find out what might be involved. 

So give it a try and if you don't hear anything relevant let me know. 

I asked Mifinity and they dont have any fees for this. The answer makes sense, because the Mifinity withdrawals from all the other online casinos come without any fees. Where can I file a complaint about Letslucky casino?