LegionBet Casino - general discussion

If you want to discuss anything related to LegionBet Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Can someone explain to me why all the reviews are good on this casino but its a 2.2 rating i dont get it ???

Hi, I’ve looked into this as well. I have a feeling there might be some kind of pattern at play, but I’m not 100% sure yet—which means the user reviews have been approved. But if it turns out they’re not honest, we’ll contact the casino and see how the situation develops. 

You can close my account i asked ye 3 time's to close my account ye are dishonest with fake high star rating's and i lost so much money from your high rating casino's ninlay casino which is now blacklisted i deposited 300 won 3000 never got a penny as i told you they dont pay out whatever u do close my account i will never trust ye again and come here again

Ya like ninlay casino which was 7.9 rating so i played it won 3000 never got a penny sent every id documents and now its blacklisted

There’s no need to discuss another casino here. If you want to write about Ninlay, please post in the thread dedicated to that casino.

What is more, you have an open complaint with us, so it would be best if you let it run its course and then close your account. If not, tell your case handler that you want to cancel the complaint, and I will close your account.

Close my account and complaint ya destroy lives with fake reviews on scam casinos i can talk discuss ninlay casino if i want bye

Hi can you help me to get my account closed at legionbet.

They are stalling and stalling instead of doing what i asked them to do.

Kind regards.

Yes, we can definitely try to help with that. How long have you been trying to close your account, and is there a specific reason why you want to close it? Has the casino told you anything about it, or are they simply ignoring you? Please let me know.

Jaroslav thank you for picking this issue up.

They are just ignoring my request to close the account, i'm trying it for a week now all i get is the same reply

They dont even bother to read my emails, spamming the same message over and over to reconsider.

Reason why i want to close the account is im stopping with gambling and second of all they dont have a license to operate here.

If you need anything more just let me know.

Kind regards and thanks in advance.

I don’t think there’s much more you need to do at this point. If the casino is ignoring your requests to close your account or keeps trying to convince you to stay, I think it’s understandable for a casino to try to persuade a player once because they don’t want to lose them.

However, if the player continues to stand by their decision and clearly wants to close their account, the casino shouldn’t keep trying to convince them indefinitely or refuse to close the account.

So I would recommend opening a complaint with us using this link, and our team will try to help you if you’re unable to resolve the situation yourself.

Complaint against LegionBet – €8,000 withdrawal delayed despite completed verification attempts and VIP status

I am filing a complaint against LegionBet regarding my pending withdrawal of 8,000.

This is my first withdrawal, and the amount consists of my own deposited money. I requested the withdrawal in two separate amounts of 4,000 each.

LegionBet requested verification documents from me on Wednesday. I submitted the requested documents, but my selfie with my driving licence was rejected. I immediately submitted the documents again. Since Thursday, I have been waiting without receiving a clear update or a concrete timeframe for when my withdrawal will be processed.

I have contacted customer support and my VIP manager several times. Although I have repeatedly been assured that my case has been escalated to the finance department, nobody has provided a satisfactory explanation for the delay or confirmed when I will receive my money. I keep receiving vague responses about the finance team processing withdrawals manually.

What makes this situation even more frustrating is that I am a Bronze VIP member. Faster withdrawals were explicitly advertised as one of the benefits of the VIP programme. My sister is a Gold VIP member at LegionBet, and her withdrawals are generally completed within two days. I understand that different accounts may be subject to different checks, but I expect transparency, consistent communication and fair treatment.

I understand that casinos may need to carry out security checks. However, I have cooperated with the verification process and resubmitted the requested documents. I have not been given a specific reason why my withdrawal is still pending or what, if anything, is preventing payment.

I am not asking for special treatment. I am simply asking LegionBet to process my legitimate withdrawal of my own funds, or to provide a clear, specific and verifiable explanation for the delay.

What I want from LegionBet:

A clear explanation of why my withdrawal remains pending.

Confirmation that my verification documents have been accepted or a precise explanation of what is still required.

Immediate processing of my two withdrawals totalling 8,000, or a concrete payment timeframe.

I hope Casino Guru can help me obtain a transparent response and resolve this matter as soon as possible. I have been patient and cooperative, but repeated assurances without a concrete result are unacceptable.

Thank you for your assistance.

Good day to you. I imagine this isn’t the situation you expected to find yourself in, and I want to be honest with you.

Despite the very positive ratings from players in the user review section, our direct experience with this casino is different, as unresolved complaints have been piling up.

I really don’t want to scare you, but I wouldn’t expect a concrete explanation from the casino. Your questions make sense. Unfortunately, when withdrawals are delayed at this casino, players may be left waiting without clear answers. Its Safety Index is very low, reflecting those unresolved complaints.

For now, I’m afraid we’ll have to wait and see what comes next. Anything else would just be speculation.

I hope for the best possible outcome, of course.