Lasbet Casino - general discussion

If you want to discuss anything related to Lasbet Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Casino Lasbet refuses to give me my cash. They claim there are no deposits or account activity, that my account doesn't exist. I've had them since November of last year; in fact, I have a balance of 500,000, and they keep saying there's no activity. That's what they say. I have screenshots of withdrawal orders and balances, but they insist on the same thing and offer no solution. What can be done in this case? Because finally, they told me I had two accounts and asked me to check if one was from the app or online. I asked them what the difference was, if one was illegal, or if their casino pages could be cloned, and they didn't answer. So, is my balance worthless? I asked them, and they replied, "I understand your inconvenience, dear user." I just thanked them to avoid falling for their provocations.

Thank you for your attention. I would appreciate your advice on my case. Sincerely, Juan Carlos Espinoza

Hello, I'm so sorry you had to go through this nightmare, and I appreciate that you decided to come here and share.

I checked the casino review and its safety score to see what you've been dealing with, and honestly, it's not convincing, just like your experience. Check it out: https://casino.guru/lasbet-casino-review

I also must admit that the part where they say your account does not exist at all and you have screenshots available and afterwards there were two accounts sounds like something I experienced in the past. Some casinos provide their services under more than one license and each is a separate ecosystem, so maybe when you asked on a website that does not target your county, they truly could not find any account. I would then expect to point you to the proper landing page or support.

Which gets me to the two-account situation: This scenario makes more sense, and when a casino is convinced that a player created more than one account and used this as an advantage, they usually void the winnings and close the accounts. Can you perhaps show any concrete text you got from the casino? You are welcome to post screenshots of emails; I'll use google lens for translation if necessary.

Maybe we can reach some conclusion here together.