1 year ago
If you want to discuss anything related to Larabet Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.
I filed a complaint about this casino, and it was clear they weren't responding. They haven't responded to my 10 emails to date. I wanted to close my account because of my gambling addiction, but they ignored it and let me continue depositing. Don't deposit anything here, you'll never win anything, and the support team will never help you.
Hello Gretche70,
I'm quite sorry to see you still play in casinos. I wish we could help you stop having similar experiences, and I understand that the casino should take such requests seriously. Well, thank you for sharing that experience with us. the amount of failed self-excluding requests I've been seeing around the forum is just alarming!
Yes, but it's very questionable how they respond to delay the whole thing. And then they lie, too, claiming they haven't changed the email. You can see the address on so many different sites all over the internet. And that's exactly what it said on your website. Even here at Casino Guru, this email was saved. And now you're making it seem as if I sent my self-rejection to the wrong email address??? You can prove anything, right?
Your complaint resolver will do everything possible to get it solved.
I actually have some internal information for you: today our whole team is going to discuss your case, so please try to be patient, and soon there will be some news regarding it.
So, what do you need to get the verification done, though? Have you sent all the required documents?
If the account is not verified yet, they will keep cancelling the withdrawal, of course. First you need to verify it, and then you will be able to request the withdrawal, actually.
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