lagermeister's thread about casinos

Hello, everyone .

I just want to give you one thing along the way . Stay away from Casino la Fiesta, Napoli Nordicasino superlines.com, euromoon, 14red classyslots, parklane, orientxpresscasino, and some other partners. Strangely enough, the support cheats here, Gamze besinlerden Paula and Amelie, they are vip advisors, so bosses of the big gangs, the tricks so that you don't get any money, e.g. betting on slots, we assume you can use a maximum of 30% like 8 € and what do they do, they make your bet €16 or more and that means payment is denied. That's all happened to me at the casinos

A part of the casinos, you get a deposit bonus plus free spins, means that you don't use up your bonus balance, otherwise there is only maxcashout for free spins, then you've lost either way, that's happened to me too

Hello, I just moved your posts here to a separate thread since it's concerning more casinos. If you play with a bonus, it would be better to read the specific T&C than to "assume", I would say. If you exceed the maximum bet amount, then it's wise to report it to the casino immediately and not to continue playing. Repeated violation of T&C is worse than one mistake. And regarding the maxcashout you just mentioned bellow, that's a standard bonus rule, so it's better to check the rules again.

Despite all this, if you still feel that the casinos are not behaving fairly, lying or twisting the rules, then you can send us all your evidence and upload it here through the complaint. Our colleagues from the complaint team will check the discrepancies and evaluates whether it's a violation from the casino side or whether everything is in accordance with their rules. 

Sorry, don't get me wrong, I don't think you read or understood correctly. I apologize for my incomprehensible language.

I wrote that the vip consultants cheated Paula and Amelie on the payout, although I made correct bets, I should have put 16.63 euros or something similar at once, should a funny number come out, I can send a screenshot later. That's what I meant by that and not that I, as you mean, just get started on it, I read everything beforehand that's up

Greetings ÖZCAN

Hello there,

sometimes the automatic translator gives us a hard time 🙂

still, how exactly those two cheated the payout? Can you explain further, please? I didn't get it too.

Hello, I name 2 examples

1. Let's say you deposit €30 for a 400% bonus offer and you are not allowed to wager more than or equal to 30% Maxbet, which is around €9 so you know you are not betting over €9 or equal. I'm about to implement the bonus and I'm hoping for a payout of €600 and I'm 1000% sure that I have the bonus conditions under control and haven't violated them. I then requested a payout.
2. 1tsg later I get e-mail disbursement denied.
3. I was frustrated and reached out to chat about what the problem is.
4. The problem, I would have had stakes too high, in the game leprechans loot and I always played this game automatically undead I see in the history, 1x 9.36 € 1x 16.56 € stake that is never true and my colleague Amelie says I have always played in the same level, which I have no idea what she means, I always played through €1.20, although the max bet is €9
5. i hope you understand what i mean
6. 2. i deposit for bonus get it + 50free spins
7. that means bonus and free spins belong together in one offer so sticky bonus with free spins so i think free spins i play at the end and started playing i lost bonus money and with the free spins i won a total of 500€ which i cashed out. I should only get €50 because for freespins maxcashout will be €50
8. I asked my colleague what Paula wanted from me, I should only be paid free spins, she said that can't be and that I should send an email to support, which of course Amelie and Paula will answer, otherwise they won't read any other names casinos that I have described
9. thanks and greetings ÖZCAN

Hello,

so there was no misunderstanding, after all, I'm afraid to say.

Are those over-max bets shown in your gaming history? If so, I can't imagine how could you possibly prove that you have not bet those.

Did you use some kind of "buy free spins" feature or any other kind of "buy" feature? That should explain the bets. But I still think that this is prohibited.

The max bet rule is a standard rule that must be obeyed in order to get the winnings after all requirements are met.

Would probably be different if you had realized a mistake, informed the support, and waited for the decision of the casino, I can imagine that one wrong bet can be explained and accepted, or the casino could set your balance back.

Regarding the bonus, can you tell me which bonus in which casino you took? It will require knowing the exact terms of the bonus, the free spins may go first. I have no clue without the terms and your gaming history. The max cash out is another basic rule, however.

I don't understand the part where you mentioned Amelie and Paula, I guess they both work as support. Ok?

If you feel that the casino or Amelie and Paula are not right, submit the complaint, please.