1 year ago
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Title: Krikya Locked My Account and Withheld 22,000 BDT
Hello,
I want to report a serious problem with Krikya casino.
I deposited 1000 BDT and accepted a first-time deposit bonus. I played normally and completed the required turnover. After playing sportsbook and live casino games, my balance reached 22,073 BDT.
I then requested a withdrawal of 22,000 BDT. After that, my account was suddenly locked and I cannot log in anymore. The support team accused me of "scamming" or "bonus abuse" but they did not provide any proof.
I only have one account and I played fairly. If any rule was violated, the casino should provide clear evidence instead of blocking my account and confiscating my winnings.
Username: msd1997
Country: Bangladesh
Deposit: 1000 BDT
Balance: 22,073 BDT
Withdrawal request: 22,000 BDT
I respectfully request help to investigate this case and help me recover my legitimate winnings.
Good day to you.
It is understandable to feel dissatisfied with the unannounced voiding of winnings. It must be challenging to accept this kind of decision without getting clear and straightforward answers.
I can assure you that my colleagues from the Complaint Team will investigate the matter, thanks to your already submitted complaint. I would, however, strongly recommend updating the information, because as far as I can see, the complaint is about delayed payment, while here on the forum you provide quite a different picture of the situation. Voided winnings are not considered delayed payments, and Karla needs to be informed.
Please access your complaint here 👈👈 and copy your forum post to the complaint thread, including the screenshot.
This will aid in the proper understanding of the problem.
Hello,
Hello,
My problem is not delayed payment. The casino voided my winnings without any clear reason. I played normally and won the money, but later the casino canceled my winnings.
I believe this decision is unfair. I am attaching screenshots as proof. Please investigate this issue and help me recover my winnings.
Thank you. 
My problem is not the payment delay. The casino canceled my winnings for no apparent reason. I played normally and won, but later they canceled my winnings.
I think this decision is unfair. I am providing screenshots as proof. Please investigate the matter and help me get my winnings.
Thank you.
Hello,
My problem is not delayed payment. The casino voided my winnings without any clear reason. I played normally and won the money, but later the casino cancelled my winnings.
I believe this decision is unfair. I am attaching screenshots as proof. Please investigate this issue and help me recover my winnings.
Thank you.
Hello, I understand that. And thus I recommended you to:
"Please access your complaint here 👈👈 and copy your forum post to the complaint thread, including the screenshot.
This will aid in the proper understanding of the problem."
It is needed to make the problem clear in the complaint, not here for this moment. Please inform your mediator.
Title: Krikya Locked My Account After Withdrawal Request (22,000 BDT)
Hello,
I would like to file a complaint against Krikya casino.
I registered on the Krikya website after seeing their advertisement. I deposited 1000 BDT using bKash and accepted the first-time deposit bonus. I followed the rules and completed the wagering requirement by playing live casino games and sportsbook.
After completing the required turnover (30,000 / 30,000), my balance became 22,073 BDT. Then I requested a withdrawal of 22,000 BDT.
However, immediately after submitting the withdrawal request, my account was suddenly locked and I can no longer log in. When I contacted the casino support, they accused me of scamming or bonus abuse and said my account was permanently deactivated. They did not provide any clear proof or explanation.
I only have one account and I played fairly according to the rules. The casino never clearly informed me before that sportsbook wagering was required for this bonus. This rule was only mentioned after I requested the withdrawal.
Because of this, I believe my account was unfairly locked and my legitimate winnings were confiscated.
Details: Casino: Krikya
Country: Bangladesh
Deposit Amount: 1000 BDT
Balance: 22,073 BDT
Withdrawal Requested: 22,000 BDT
I kindly request Casino Guru to investigate this case and help me recover my rightful winnings.
Thank you for your time and assistance.
Please read my responses. You really won't get far without following the necessary steps.:
"Please access your complaint here 👈👈 and copy your forum post to the complaint thread, including the screenshot.
This will aid in the proper understanding of the problem."
Would you mind confirming you read the instructions and understood what you actually need to do? Thank you kindly.
Title: Krikya Locked My Account After Withdrawal Request (22,000 BDT)
Hello,
I would like to file a complaint against Krikya casino.
I registered on the Krikya website after seeing their advertisement. I deposited 1000 BDT using bKash and accepted the first-time deposit bonus. I followed the rules and completed the wagering requirement by playing live casino games and sportsbook.
After completing the required turnover (30,000 / 30,000), my balance became 22,073 BDT. Then I requested a withdrawal of 22,000 BDT.
However, immediately after submitting the withdrawal request, my account was suddenly locked and I can no longer log in. When I contacted the casino support, they accused me of scamming or bonus abuse and said my account was permanently deactivated. They did not provide any clear proof or explanation.
I only have one account and I played fairly according to the rules. The casino never clearly informed me before that sportsbook wagering was required for this bonus. This rule was only mentioned after I requested the withdrawal.
Because of this, I believe my account was unfairly locked and my legitimate winnings were confiscated.
Details: Casino: Krikya
Country: Bangladesh
Deposit Amount: 1000 BDT
Balance: 22,073 BDT
Withdrawal Requested: 22,000 BDT
I kindly request Casino Guru to investigate this case and help me recover my rightful winnings.
Thank you for your time and assistance.




Please, can you read my repllies? I have no other way of helping you. Kindly stop posting and start reading instead. 🙏🙏🙏
I understand that, but this all needs to be found out through the complaint in the first place. That requires some time. Please try to be patient. The mediator should return back to you in the next couple of days, since the time frame for late payments is about to end.
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