1 year ago
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Title: Krikya Locked My Account and Withheld 22,000 BDT
Hello,
I want to report a serious problem with Krikya casino.
I deposited 1000 BDT and accepted a first-time deposit bonus. I played normally and completed the required turnover. After playing sportsbook and live casino games, my balance reached 22,073 BDT.
I then requested a withdrawal of 22,000 BDT. After that, my account was suddenly locked and I cannot log in anymore. The support team accused me of "scamming" or "bonus abuse" but they did not provide any proof.
I only have one account and I played fairly. If any rule was violated, the casino should provide clear evidence instead of blocking my account and confiscating my winnings.
Username: msd1997
Country: Bangladesh
Deposit: 1000 BDT
Balance: 22,073 BDT
Withdrawal request: 22,000 BDT
I respectfully request help to investigate this case and help me recover my legitimate winnings.
Good day to you.
It is understandable to feel dissatisfied with the unannounced voiding of winnings. It must be challenging to accept this kind of decision without getting clear and straightforward answers.
I can assure you that my colleagues from the Complaint Team will investigate the matter, thanks to your already submitted complaint. I would, however, strongly recommend updating the information, because as far as I can see, the complaint is about delayed payment, while here on the forum you provide quite a different picture of the situation. Voided winnings are not considered delayed payments, and Karla needs to be informed.
Please access your complaint here 👈👈 and copy your forum post to the complaint thread, including the screenshot.
This will aid in the proper understanding of the problem.
Hello,
Hello,
My problem is not delayed payment. The casino voided my winnings without any clear reason. I played normally and won the money, but later the casino canceled my winnings.
I believe this decision is unfair. I am attaching screenshots as proof. Please investigate this issue and help me recover my winnings.
Thank you. 
My problem is not the payment delay. The casino canceled my winnings for no apparent reason. I played normally and won, but later they canceled my winnings.
I think this decision is unfair. I am providing screenshots as proof. Please investigate the matter and help me get my winnings.
Thank you.
হ্যালো,
Hello,
My problem is not delayed payment. The casino voided my winnings without any clear reason. I played normally and won the money, but later the casino cancelled my winnings.
I believe this decision is unfair. I am attaching screenshots as proof. Please investigate this issue and help me recover my winnings.
Thank you.
আমার সমস্যা পেমেন্ট দেরি নয়। ক্যাসিনো আমার জেতা টাকা কোনো স্পষ্ট কারণ ছাড়াই বাতিল করে দিয়েছে। আমি স্বাভাবিকভাবে খেলেছি এবং জিতেছিলাম, কিন্তু পরে তারা আমার winnings বাতিল করেছে।
আমি মনে করি এই সিদ্ধান্তটি অন্যায়। প্রমাণ হিসেবে আমি স্ক্রিনশট দিচ্ছি। দয়া করে বিষয়টি তদন্ত করে আমাকে আমার জেতা টাকা পেতে সাহায্য করুন।
ধন্যবাদ।
Hello,
My problem is not delayed payment. The casino voided my winnings without any clear reason. I played normally and won the money, but later the casino cancelled my winnings.
I believe this decision is unfair. I am attaching screenshots as proof. Please investigate this issue and help me recover my winnings.
Thank you.
ধন্যবাদ
Hello,
My problem is not delayed payment. The casino voided my winnings without any clear reason. I played normally and won the money, but later the casino cancelled my winnings.
I believe this decision is unfair. I am attaching screenshots as proof. Please investigate this issue and help me recover my winnings.
Thank you.
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