4 months ago
If you want to discuss anything related to Kings of Sport Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.
Looks like a reliable casino....verification on first deposit....
but in reality it is a scam casino... support ignores all questions. does not pay out winnings
С виду надежное казино....верификация при первом депозите....
а на деле скам-казино...поддержка игнорирует все вопросы. не выплачивает выигрыш
I am sorry you have to go through this kind of experience at this casino. I have read more details in your complaint and can understand why you feel this way. Just please try to stay patient, and hopefully it will get solved soon. Surely keep us informed about any news.
May I just ask if you've had any successful withdrawals there before, or is this your first time trying to withdraw?
there were 2 deposits
there were 2 successful withdrawals...I described this in the complaint...
Today my withdrawal requests were rejected
support still ignores
I created a withdrawal request again.....I don’t even know what could change((((
было 2 депозита
было 2 вывода успешных...я это описывал в жалобе...
сегодня мои заявки на вывод отклонили
поддержка по прежнему игнорирует
создал заявку на вывод снова.....даже не знаю что может поменяться((((
Okay then, I see it's been a week, which would make me suspicious too, but since you've got 2 withdrawals before, I'd be a bit calmer on the other hand. As mentioned, we give the casinos 14 days to resolve the withdrawal and if they fail to do so, then our team will intervene.
I understand that it is not nice if the casino ignores you and I would not be happy either, but let's try to be a bit patient.
Anyway, when you say that you have reentered the withdrawal, are you still using the same method ?
Yes, of course...I use the same deposit and withdrawal method (to the same wallet from which I made the deposit, I created a withdrawal request to the same wallet)
The withdrawal of funds is still not confirmed!
Да конечно...я использую тот же метод депозита и вывода ( на тот же кошелек с какого вносил депозит, на этот же кошелек создавал запрос на вывод)
до сих пор вывод средств не подтверждают!
Thanks for the answer. I'm sorry that it hasn't changed after a few days. The casino keeps ignoring you and not responding to you ?
I guess the complaint will move forward as soon as possible and we'll see what happens. As much as I hate to say it, we'll just have to be patient.
I don't think that's the best way for a casino to behave.
However, I noticed that Tomas replied to your complaint, so feel free to check it out, just tap here.
Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.
An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.
An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.
Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024
Check your inbox and click the link we sent to:
youremail@gmail.com
The link will expire in 72 hours.
Check your 'Spam' or 'Promotions' folder or click the button below.
Confirmation e-mail has been sent again.
Check your inbox and click the link we sent to: youremail@gmail.com
The link will expire in 72 hours.
Check your 'Spam' or 'Promotions' folder or click the button below.
Confirmation e-mail has been sent again.