8 months ago
If you want to discuss anything related to JW8 Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.
Hello. I am sorry you feel this way, and I would like to better understand the reason for it. Could you maybe tell us more about your experience with these casinos? Are you, by any chance, representing someone? Just deducting that from your "about me" info. 🤷♀️
Hello, is your case also dealing with unpaid money by the casino? Did they give you any reason why this is the case? Could you tell us more about your situation?
I will wait for an answer.
The customer service team said that I have the same IP address and multiple accounts to claim bonuses and that my betting is abnormal. So they considered me a bonus hunter! This is not true at all. They just use this as an excuse when you're winning a lot.
So if you're not convinced and you don't think it's true, you can lodge a complaint with us and our team will try to help you. Do you still have some money in there?
JW8 has blocked my account and locked my money, RM2xxx. I can’t log in anymore. Is there any way to get my money back?
4o
In this case, it will be best to file a complaint as I advised so that our team will look into it and investigate the whole situation.
If you don't know what to expect from the whole process, this guide will tell you everything you need.
Will you go for it?
Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.
An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
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