Jackpotter Casino - general discussion

If you want to discuss anything related to Jackpotter Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Big mystery revealed!

Every unusual burst of forum activity usually has a surprisingly simple explanation…

Well, we admire the strategic approach. Now we’re just waiting for Jackpotter Casino to send us their Q2 content calendar:

While Jackpotter Casino obviously aims to get "feedback" like it’s part of a loyalty program, we’re looking forward to the next episode.

Maybe we’ll even get some actual reviews one day.

Just to be clear: we don’t blame the players — who wouldn’t want a few spins for pasting a compliment?

The real comedy lies in the belief that this is the best way to establish credibility in a public forum, if you ask me.

At Casino Guru, we support fairness and honesty. That’s why we’re genuinely sorry to reject so many user reviews that turn out to be "casino-motivated".

Are you talking to yourself? What is the reason?

Hello Godenkor. Sharp as usual, eh?

I guess you will find out if you read this thread and especially my post carefully. 🙂. It literally explains the nature of this thread. Thank you for your attention.

This 50 FS bonus is usually a waste of time and money, because To get the bonus, you need to win at least $200 in one spin 🤔🤨 and that winning spin should be at least 50% of the player's account balance... So you have to play with a stake of at least $10, for some real chance to get the required multiplier. And then the casino gives a bonus of 50 spins, with a stake of $0.1. On average, the player will collect maybe about $3-4 from the same 50 spins...

Despite this, players were motivated to achieve this goal, even though it could be challenging, and posts about this casino and how great it is were posted daily just to get this bonus.

I don't know whether to laugh or cry.😀

And that's not all; the player has to take a screenshot, and post it on Telegram, and on some other social networks. And he still has to get a certain number of likes... I think Jaro, this is just for laughs...

That takes a lot of money, a screenshot of something that was approved. Some don't even notice it, to be honest. Unfortunately, such reviews don't pass with us, or if we find out retrospectively, we delete them. 

It's sad, but some casinos, mostly the new ones, think it will raise the casino's rating.

Jackpotter.com "Hello Radka! My account is still not verified. I won €3400 on March 22. I have already provided EVERYTHING: video verification, crypto wallet screenshots, and all transaction history.

The casino keeps me waiting 24 hours for every reply and asks for the same things over and over. It looks like a delay tactic. Please help me get my withdrawal. My Account ID Arslan

Hello, I'm truly sorry, but I'm not in position to help you the way you probably expect. But I'll do my best. So, I suggest we focus on understanding why the verification is still ongoing. What was the last thing the casino told you regarding the verification, please? How long have you been in this?

The verification has been ongoing for 7 days.

The situation is as follows: I made a deposit from my personal non-custodial wallet Phantom (Address: HCB1LpdnGsvPyCvQG3fwUscYMWHNEcsmUcBcaAaapA4b). I have already provided the casino with full proof of ownership of this wallet, including screenshots of the interface and the transaction history.

However, the casino is blocking my withdrawal of 3,400 EUR, demanding verification of a Robinhood account. Robinhood was used only as a third-party exchange service to purchase cryptocurrency before sending it to my Phantom wallet. Since it is a custodial service used for a one-time purchase, I do not have access to the internal verification documents they are requesting.

I have proved that the funds were sent to the casino directly from my own Phantom wallet. The casino is setting an impossible condition (third-party verification) as a pretext to avoid paying out my winnings. I ask for your assistance in resolving this unfair delay and ensuring the casino respects the proof of ownership of the actual depositing wallet (Phantom)."

I see. So there’s no way you can get a document confirming that you made the exchange the casino is asking for? That’s basically the only thing needed to verify your identity? 

Sometimes these cases are complicated, though I’d say this one might be resolvable. 

That’s why I’m glad you opened a complaint, which is still under review, and we’ll see what our team says about it and if they can help.

I’d probably just wait for that now.