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Jackpot Goo confusion

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1 month ago
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1 month ago

Hi I'm just curious if anyone who plays Jackpot Goo has participated in the Mega Jackpot event?

I had been playing for the last few days and I have hit a few jackpots. When playing the slots a pop up will appear on the screen saying you are the winner of there's a MINI HOURLY DAILY AND MEGA. Well I was playing a slot and I got that pop up that I had been getting when I won a jackpot.. it was for $248,697.90 i couldn't believe it! I was in so much disbelief that I wasn't going to believe it till it hits my account.. so I waited and waited and nothing.

So I contacted customer service and they were giving every excuse under the sun. They were lieing they had stated that the only Jackpot I won that day was $71 when in fact I had won like 4 or 5 I called them out on that.. then they corrected themselves.

The conclusion they gave me after a few hours of going back and fourth was I got a system generated popup that everyone got about the mega jackpot being won. I had been playing for a few day during this event and the only pop up I got were my winnings. No one else's.

It took them at least 3 hours of going back and fourth to even say it wasn't me that won it was somone else. Why would they even do that that's like a cruel joke to have that pop-up on anyone's screen. Cause it looked exactly like I had won the jackpot.. they don't state the winners name on these pop ups.

So what do you all think?

Lizzzzy78
4 weeks ago

Could you please post the URL of the casino where you experienced this?

It surely must be frustrating if you think that you won only to find out that it was some kind of mistake.

Did you get a screenshot of this pop-up by any chance?

Romi
3 weeks ago

No didn't get a screen shot I was in shock I just wanted to see it post to my account then I knew it would be true.. it should of been real! But it never posted. I just couldn't understand why that all the other jackpots i won popped up the same way and posted to my account right away.. so when this never posted I thought what a cruel joke especially after going back and fourth with them for 3 hours reading all the excuses they were coming up with.


Im still questioning them on why did that pop up on my screen. And I still have not got a straight answer.


https://jackpotgo.com/

Edited
Lizzzzy78
3 weeks ago

Well, it actually could be some kind of error, I believe.

I understand how you feel, but hopefully it was not done on purpose.

Thank you for the URL. I will pass it on to our data team, as we do not have this one in our database yet.

It looks like a social casino to me, though. Is it?

Romi
3 weeks ago

Yes it is

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