11 months ago
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That would be me. I submitted a formal complaint today and it's still pending approval.
I'm sorry that the complaint was rejected. Unfortunately, we don't deal with lottery or keno-related issues, you know.
It's not an issue with the game. It's an issue with the casino refusing to process my four withdrawals that have been saying processing for 2 weeks now
Yes, we understand that, but it was based on the games you played, which our team can't really help with. Believe me, if it were possible, they would be happy to help you. Unfortunately, that's not possible in this case.
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