I made a deposit via bank transfer but nothing arrives on my gaming account, I've been waiting for more than 12 hours, but my bank account shows as having been stolen, please help me, I also opened a complaint with you and it is waiting for verification on your site, 
Ho effettuato un deposito tramite bonifico bancario ma non mi arriva niente sul conto gioco sto aspettando da più di 12 ore, però sul mio conto corrente risultano sottratti vi prego datemi una mano, ho aperto anche un reclamo da voi è in attesa di verifica sul vostro sito,
I also contacted the finance department but no one answers me or tells me anything about it
Ho contattato Anche il dipartimento finanziario ma nessuno mi risponde o mi dice qualcosa al riguardo
To date nothing has arrived yet, no one from the department answers me
Ad oggi ancora È arrivato niente nessuno mi risponde del dipartimento
Hello, did you ask the bank if everything went well? I see you've also written to the casino, but if they don't work on weekends, that's probably why they haven't written back. Try today for sure or wait until they write you off and let you know what might be going on.
You've also opened a complaint, so we'll see if our team can help or how it all turns out.
If you hear from the casino, let me know.
I'm waiting for news
attendo notizie
Okay then, thanks for the reply. I can't tell much from the screenshot because I can't see it very well and it's impossible to zoom in but as I said when you have something new, let me know.😉
Solved
Risolto
Excellent so I'm glad it was successful. End good all good.
Think you'll give the casino another chance? 🙂
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