Ivy Casino - general discussion

If you want to discuss anything related to Ivy Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Terrible casino confiscated deposits and winnings. I am taking legal action

Maybe first wait for our team to investigate the whole matter in your complaint, which is completely free of charge, before you pay any lawyer.

What do you say?

Reply to some additional questions, please, and let's see how it will go.

May I just ask how long have you been playing at this casino?

Avoid this casino like the plague.

they don’t take safer gambling responsibility issues seriously.

Hello, I know this is going to be unpleasant, but there is also a different perspective.

"The complaint was rejected by the Complaints Team as there was no evidence that the casino had failed to protect her, given she had not disclosed any gambling-related issues or struggled to control her gambling. It was concluded that she was responsible for her play and no refund of deposits or winnings was warranted."

It is always advised to state the gambling problem clearly if the need arises.

If you need tips or support to stop playing, please browse this safer gambling section. 👈

I could argue as they closed my account due to a safer gambling issue. They had asked me where my funds had come from and they wanted bank statements. I didn’t provide this. They then proceeded to let me deposit!

Thank you. I believe this is in the complaint case too.