I can't withdraw

Hello I created an account on mystake.eu I can't withdraw my funds because I can't download my bank statement in pdf but only on paper, it is possible to send the opening contract of my debit card where I made the deposits as proof alternative?

Sure of your answer, thank you in advance

Hi, the best way is to first ask the casino what they will require from you as an alternative and then go by that. You might be wasting your time on something they won't accept finally. That's why be sure to check with the casino first and follow their instructions. If you have a bank statement only in paper form, wouldn't be possible to simply scan it and save it in pdf format? Or you can call to the bank and ask them what options are available. Please, let us know later, how it goes. 🙂

Unfortunately mystake only accepts unscanned pdf bank statements, I have just left the bank and can only provide it to me in paper form. I tried asking if they would accept my opening contract as proof but they don't accept

Regardless of what Magda wrote previously, even though she is correct, I would try to scan the document into the .pdfformat. as the last resort option.

If there is no other way, you can hardly make it another way, so I guess it's worth trying.

The other option, however, can be internet banking, if you use it. I can create various documents in .pdf format there. Alternatively, I get a monthly summary right into my mailbox, the first side showing my full name and permanent address, as well as the bank address and credentials. Would this help? I'd ask the casino to be sure.

Mean I deposit 200 in

I play slot win 3000 then I withdraw after that account cannot login and $ not received

Hi, I moved your post here because it seems more appropriate.

May I know what the slot win 3000 is? A casino, I guess?

In any case, please add more details; I honestly can't tell whether you seek help or just post a limited description. Let us know, please.

I have a problem with this casino, https://bwin777.top/exchange. They don't want to pay me my winnings, and they've already asked me to deposit 1550 pesos. They won't release my money and want me to deposit more, claiming that when I was a Vic 3 player, I had to upgrade to Vic 2 to be able to withdraw. But nothing has happened; they only let me make two withdrawals of 77 pesos each, and nothing else. Can you help me with this?

Please

Hi, I was looking at a casino and it seems pretty shady to me. It’s normal to make a deposit at casinos, but usually just to verify your payment method so you can withdraw your winnings. But if a casino only lets you withdraw a very small amount and requires you to deposit a much larger sum, that doesn’t seem entirely fair to me. That’s why I’d be careful.

You can try filing a complaint with us, but I don’t know how it will turn out.

You can find the link here.

Are you going to go for it?

One more thing, if you will submit the complaint, we don't have this casino in our database. That means, you have to pick some other casino and you explain or say in the text that you have problem with this one.