HotSlots Casino - general discussion

If you want to discuss anything related to HotSlots Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

I paid the account, 6 hours passed and the money was not credited to my account, I wrote 20 emails, nobody returns, there is no live customer representative in the casino, they say bonus, I paid before, 15 euros from 150 euros, the rest of the main money is automatically added as a bonus and you can only play with 2-3 dirty ambiator with it, that's a complete disgrace to my account.. i'm deleting

Hello,

it's always painful if there is nobody to support you, especially in the case of payments.

However, I can see that the 23€ deposit is marked as completed in the same minute as created, so I'd say it was credited instantly.

I can only speculate but the problem can be also on the side of the casino's payment provider.

Generally speaking, if you're not satisfied with the allowed games you can play and struggle with the deposit, it's clear you won't spend more time there.

Have you played away your active balance?

Please look when was the last time i paid in and when was the last time i played on may 14th when i played iyun for the last time i didn't pay in yesterday evening i paid with paysafecard

and since i wrote 20 e-mails yesterday there is no live chat in the casino why should i do that for 23 euros? I have no words if you are a scammer or a scammer

Hello,

allow me to stress that we are not the casino's customer care, so I can't handle your issue from here.

Frankly, you have to submit a complaint so we can act on our behalf.

Feel free to do so here: https://casino.guru/complaints/create

Honestly, I hope your problem will be solved in the meantime.