Hornetbet Casino - general discussion

If you want to discuss anything related to Hornetbet Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Please help me get in to my free spin

Have you tried to contact the casinos support regarding this? Unfortunately we can not help you in any way to get those. We just provide the full reviews of the casinos on our site.

Hello everyone, don't play at Hornetbet under any circumstances. I won 12,100 francs and was not paid out. I deposited a lot and was able to withdraw small amounts, but as soon as you win something decent, excuses are made not to be paid out. Stay away from Hornetbet!

Hi, what happened to you in the casino and why don't they want to pay you out? 

I saw that you had a complaint filed, but it didn't end as you probably thought it would. 

Anyway, you can help other players with your experience, even in short.

On [April 20, 2025], I deposited CHF 25 with Paysafecard at HornetBet. That same evening, I won CHF 9,000 through gambling and requested a withdrawal.

The next day, I received an email stating that my account had been suspended, allegedly for using a different IP address. I immediately submitted all my documents, including proof of residence, as I had recently moved.

More than three weeks have passed since then. I've contacted live chat several times, but I haven't received a response. My account remains locked, and my winnings haven't been paid out. I feel ignored and cheated.

Hello, this is quite an unacceptable situation. 

Let me ask you first about the verification, you didn't complete that one because the casino didn't answer you in the end, yes? 

Did you play the casino but bet on sports? 

I think if you haven't heard from them for so long, I would definitely open a complaint with us so that our team can try to help you. 

What do you say? 

If you're up for it, you can find the link here.

The same thing happened to me, with 30,000 CHF. I never saw the money, nor did I ever hear from the casino again, as I was ignored.