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HollyWin Casino - general discussion

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3 weeks ago
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3 weeks ago
If you want to discuss anything related to HollyWin Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.
3 weeks ago
deus

Has anyone at this casino had a big win of €5000 and problems with the withdrawal? I've received three normal bank transfers before. But this time it's taking so long, and they're not replying to my emails. I'm worried about my money and whether I'll even be able to withdraw it. If not, what should I do? Has anyone else experienced this? Thanks.

Automatic translation:
sophia-290620
3 weeks ago

Hello, I understand you would appreciate knowing what to do, but since we do not know why this is happening, only the casino can provide more confidence in this. So, If I may have a question, what has the casino told you thus far and how long has it taken since the request was made, please?

The casino possesses quite positive user reviews, focused on quick withdrawals, but the overall safety index is low...

3 weeks ago
deus

Thank you for your feedback. The casino informed me that there is currently a delay in payouts due to high demand. They said I should wait a maximum of 72 hours. It's already been 48 hours. I'll wait another 24 hours and see how it goes. I'll write to you after that. Thank you so much!! Le

Automatic translation:
Radka
3 weeks ago
deus

Hello, it's been three days and the casino still hasn't paid out my money. However, their terms and conditions state that payouts are processed within 0 to 24 hours, and even faster for VIP customers. Can you tell me what I should do now? Should I get a lawyer? Or can I contact the licensing authority? Do you have any experience with this? I've never encountered a situation like this before. Thank you. Le

Automatic translation:
sophia-290620
3 weeks ago

Hello, in my opinion this situation shows us that in real life it does not matter what is stated in the rules (not to mention that specific transfer examples are really examples applied on an ideal state), but how the casino actually processes the payments. A low safety index shows the direction, I wager. However, even the best casino in the world sometimes experiences delays. It happens.

I do hope the cane is going to pay you, of course.

3 weeks ago
deus

Do you think I should wait longer? Do you know which country owns Casino Hollywin? And is there anything one can do if the casino is a scam? The casino belongs to...

Does Stable Tech NV ring a bell? I'm really worried I won't get my money back. I still have €7500 in my game account. That's a lot of money!! Please help me! Le

Automatic translation:
sophia-290620
3 weeks ago

This problem happens often, keep me informed and good luck to you!

OpiterOn
3 weeks ago
deus

What can I do, please? You initially told me you needed a maximum of 72 hours to review it. That time has already passed, and you're asking me to wait even longer! But until when, or will you even pay out at all? That's the question!! I'm naturally worried!

Automatic translation:
sophia-290620
3 weeks ago

Just as I said, there is nothing you could do at this moment. For some reason the payout is delayed; no one here can change that, even you. So basically, yes, waiting is the current option. I do not want to stress you further but you chose a poor casino, and this could be the consequence. Please check the casino's trustworthiness yourself:

https://casino.guru/hollywin-casino-review

I hope it makes the situation more clear to you.

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