High Country Casino - general discussion

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First time I won here I got paid relatively fast. I won on Aug 9 2023 and I am still waiting for my withdrawal. When I contact them they say it met all requirements and they are waiting for the next batch of payments to be sent. That was 2 weeks ago. I also just received a replacement check that was no good from Old Havana casino. I give my bank 3 days. Lets see if this one bounces?? I contacted High country today for another update but no one responded in chat after I posted my question about my pending withdrawal. I am holding back on making a complaint about High Country for now. Its almost a month. How long is long enough?

This is enough.

I would submit the complaint now. In my eyes, there is no point in waiting if the casino fails to inform you...

Complaint Submitted!

I think that's the right step. If I may ask, has your account been fully verified ? 

Nevertheless, for now we will have to wait and see where the situation goes from here and if the casino is willing to inform you, please let us know.

I will wait for your reply. 🙂

Yes fully verified back in June 2023. I received my first small win and got paid within 2 weeks and they combined their autosplit into one full payment. When I won again everything has now changed.

Good times are gone in High Country, it seems 🤔 It probably depends on the amount won, what would you say? Luckily, the Complaint Team is ready to assist you. I remain quite optimistic!

Let's hope I get my money. Because I've been playing waiting for my withdrawals. Unfortunately, if I don't get my money, I'll be out more than what my withdrawals were. That would be very bad.

 I just received this

Your payout of $ 1,000.00 USD for Account ID-------- has been authorized to be paid out. You will receive another email once your payment has been sent.  

Maybe my email worked!

Well, it looks very promising. I hope that everything will go smoothly from here on. Could you let us know when the money arrives ? The other players will at least have an idea how long it took. 

Fingers crossed 🤞😉

Will do!

Is this going to be a third attempt? I lost track, to be honest.

The best time to finally make it right is now, I'd say. So, my fingers are also crossed. We're here for the good news 🤞🤞🤞

I received both payments last night. Maybe they read these discussions. I would like to cancel the complaint.

Hi!

No way, really? Congratulations, Zena5755!!! ✨🙌✨

Don't worry about the complaint, I see you updated it too, thus Nick will find out the good news soon, I'd say.

Any bitter feelings left for this casino? 🙂

No bitter feelings. I don't know why there was a delay but I plan on staying and playing there. Hopefully they realize that and this doesn't happen again.

So that's good news for the casino too I think. I also hope, like you, that you won't have to deal with a similar problem anymore. But at least you found out how long the withdrawal process takes and you won't be surprised again. 

Anyway, is there something worth mentioning in the context of a casino ? Did you come across something that is interesting for you to note ?  🙂

I asked Nick not to post all the pending approvals of my answers and he posted everything pending. I would like them removed since I said that I plan on staying there. How can we do this?

I've written to Nick and I'll let you know how it gets sorted. Will it be ok for you?

ok thanks. I'm sure he can remove what I wanted.

Nick took care of it, so is everything okay ?

I hope so and you can continue to enjoy your time in this casino. I wish you all the best. 😊