GOPLAY365 Casino - general discussion

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Hello everyone,

I found some features in the sports betting section of this casino that caught my interest. I noticed they accept users from my country, but to be sure, I also confirmed this via email. After receiving their confirmation, I attempted to open an account. Below, I’ve attached a screenshot of their Sign-Up form:

After filling in all the fields, the process moves to Step 2. Here is a screenshot of how the second page looks:

As you can see, they have a "Captcha" verification to confirm that a human, not a bot, is registering. However, the captcha doesn’t display anything—no checkbox to tick or symbols to replicate. It just remains as you see it in the screenshot. I couldn’t get past this captcha, even after trying different browsers and clearing cookies.

On December 9, 2024, I emailed their support team about this issue and attached a screenshot to show exactly what was happening. However, I have yet to receive a response. I periodically check, hoping it was just a temporary technical problem that has since been resolved. Unfortunately, the situation remains the same—I still can’t bypass the captcha and, therefore, cannot complete the registration process.

If anyone has successfully registered here, could you please share how you managed to do it? Of course, I’m also counting on the Casinoguru team to assist in resolving this issue.

Thank you in advance!

Hello,

we are flattered you have such trust in our capabilities.

As far as I understand, you face a captcha issue while trying to register in the casino, which is something we can't resolve for you remotely. As far as I can tell, because when any Casino Guru user faces the same issue at our website, it is me who handles that; you have tried what you could on your end. Also, the fact that the casino has been nonresponsive to potentially new players eager to bet makes me wonder whether they still operate the way they did.

So, I'm going to let this casino be checked by my colleagues and add a note about non-working registration, at least.

It will take some time, so please stay patient. 🙏

Hi there!

Our guys tested the registration; no captcha issues, so we could not figure out how to overcome that. 🙁

Live chat was also responsive. Did you manage to come across a solution? How is it going, please?

Hello,

I just saw your response and tried to register again. Unfortunately, the situation hasn’t changed for me – I’m still stuck at the CAPTCHA, which I cannot bypass. Your positive experience encouraged me to be persistent, so I also tried registering from another computer using a different internet provider, but I still couldn’t succeed.

I’m not sure if it’s worth contacting their support team to ask if they could create an account for me.

Hello,

In my opinion, this is an issue worth reporting. I would definitely reach out to the support, because I'd say you have already run out of any other options. According to the best of my knowledge, Captcha, a tricky feature, makes our own developers mad all the time. 🙁

I'm quite sure you won't overcome that on your own, so I would vote for the support getting involved. Hopefully they will very soon understand the problem is not on your end.

Hello Radka,

You personally managed to help me resolve my registration issue in a very interesting way:

In your post, you said:

"According to the best of my knowledge, Captcha, a tricky feature, makes our own developers mad all the time."

As a result, it reminded me of the developers I’ve worked with in the past. They used to find creating mobile versions of websites extremely tedious. So, I decided to access the goplay365 website from my phone, and as I suspected, the Captcha there looked different – just normal. I managed to pass it and successfully complete my registration.

After that, I logged in from my desktop, where I usually work. Interestingly, there was also a Captcha during login (!), but this time it was completely normal as well.

Of course, I made sure to first visit your website on my phone and use your affiliate link to access goplay365.

Thank you for your assistance, and I hope to see only positive reviews about goplay365 here in the future.

Really? It helped?

Oh, I definitely have to refer this to our developers about it!

Perhaps you just helped us too. 🙂

I'm glad you managed to succeed!