Hey, I looked at the casino's review and safety index, and I don't find it strange, since it's almost zero. I also checked to see if there was a chance they would respond to you, but almost all complaints are unresolved.
That's what upsets me the most, and I'm afraid the casino won't pay you your money.
Despite this, I would file a complaint so that the safety index goes even lower and other players are even more warned.
I'm sorry I had to tell you this, but it's probably better than having false hope.🙁
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