6 months ago
If you want to discuss anything related to Golden Panda Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.
Golden Panda Casino - general discussion
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6 months ago
I've been registered at this casino since 2024, only playing occasionally. The last time was in May. Yesterday I deposited again and won. I requested a withdrawal of €1,200. I then went to the live chat to ask if my account was verified or if I needed to send any more documents, because I couldn't remember which ones. First, I had to wait forever for someone to speak to me. They said I only had to send them with my next withdrawal, not for this withdrawal. Later, I received an email saying I should send the source of my funds after all. I wasn't sure what they meant by that, so I asked again. There was no response. I then went back to the live chat and waited another 20 minutes until someone spoke to me. So I asked what documents I was looking for. They told me to write an email. Well, you don't get much help in the live chat, and you don't get any responses by email. Naturally, I immediately had doubts and looked for reviews about this casino. I found some online and thought I'd probably never get that money into my account. Today I was able to see all the complaints here at Casino Guru and I'm curious to see what happens next. Since I didn't get a response, I simply sent all the documents I need for verification at other casinos. I hope I'm not the next one to have to file a complaint.
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6 months ago
Oops, that worked super quickly after all. My account was verified this morning, and the money is already in my bank account.
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6 months ago
Hey. That's really great then.
Please include the casino in your user reviews as well.
What do you say? 🙂
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