GojiCasino - general discussion

If you want to discuss anything related to GojiCasino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Excellent service.. 100% recommend

Hello, can you tell us more what do you like here? 🙂

So far, I've had good experiences. Depositing, playing, and withdrawing were all completely trouble-free. BUT now there seem to be problems. I've been waiting for days for them to process my withdrawal, which they aren't doing. My emails are suddenly being ignored. They're trying to help me in the live chat and have escalated it to urgent. But still, nothing's happening. The strange thing is, no matter what time you go into the live chat, the contact person is always Harry. I told him that I'd only read bad reviews and complaints here on Casino Guru, and that I didn't want to file a complaint myself. But Harry said that if I don't receive an email from this casino by tomorrow, I should file a complaint with Casino Guru? It's all a bit strange, and now I'm really starting to have my doubts.

Hello Gretche70, let me kindly remind you that each casino has 14 days to resolve payments. Sadly, that still stands. From your description, I cannot conclude much and Harry himself does not sound like a real hint here. You said they were trying to escalate and help; sounds cool indeed.

So, the main question is, when did you submit the withdrawal request, please?