Goated Casino - general discussion

If you want to discuss anything related to Goated Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

I have gambled over 200m USD on dice on various casinos.

I was up about 40k on goated when i decided to play it safe and put a stop loss on..

For some reason, their stop losses just absolutely cause havoc.

Bets stop before the stop loss hits.

If you start a bet after the stop loss has deployed, it sometimes ignores the stop loss going forward.

After the stop loss deploys, it ignores instructions such as % increase on win.

Sometimes it just ignores stop loss altogether.

I have plenty of screen recordings of this happening.

Goated are just basically ignoring me and saying its their way of doing things??

They admitted it was a little "off" finally and gave me 1400$.

The issue still isn't even fixed and they continue to let people gamble.

Any suggestions?

This is a really interesting issue in a way that I don't recall anyone mentioning something like this before, to tell you the truth.

Our complaint team will surely have a better look into the whole situation in your complaint if the casino will not be willing to communicate with you.

I can see that you mentioned someone from the casino you cooperate now, though, so hopefully it will have a good ending. Right?

Please surely keep us informed about any updates; it really is an unusual situation.

Seems to be a lot of indecision in their ranks.

In any normal situation in life, faulty service = refund.

Internet crypto casinos possibly dont follow with the same integriuty.

One programmer is pushing for a small refund, one marketing girl is bizarrely denying the error exissts despite the countless videos she has seen.

Watch this space!

If everything was that easy, it would be a life without hassles. Right?

I just hope that our team will be able to help you with all this, and we'll soon see the resolution.

I'm keeping my fingers crossed. 🤞

They have now banned my account even with a large bonus owing - criminal.

Plus game.

Plis enter my game,very smooth games

What?

So now we need to wait to see how your complaint will unfold. Please stay in touch.

Could you somehow explain your posts, please?

This it's the worst crypto casino in the history of gambling, it's imposible to play here , all the games are manipulate and the algorithm manipulate the outcome of the bet's, I have played 600.000 spins and mu biggest multi it's 700x WTF, I play from 2018 in casinos but this it's inadmisible , i deposit daily never get 1$ profit here

bigg winn

Surely tell us more; we'd like to know all the details.

That's right. I have the same results, so I'm doing something illegal depending on the account and the amount of deposit. I've never won in a month, -$30,000 in 4 months.

I don't understand the illegal part, but if you're ready to investigate the games, get evidence and contact AOFA, the licensing authority. I believe that some players may experience good luck, while others will definitely not. Occasionally it is also a sort of unfit tactics.

If you, for example, tend to play mainly high-volatility games and close the sessions after a row of dead spins, expecting only to keep losing, that would be quite the explanation. I'm just suggesting another perspective; nothing else.