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GG.BET Casino - general discussion (page 14)

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4 years ago
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1 year ago

Finally, one of my withdrawal requests has come through. The VISA card one

Cashwig
1 year ago

I just received one just now. 2 minutes ago. VISA

tm1025
1 year ago
deus

When did you request the payment?

Automatic translation:
Cashwig
1 year ago

Last week.

Cashwig
1 year ago

Maybe try giving them a phone call. A direct phone call instead of emailing.

1 year ago
deus

And what did they tell you on the phone?

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Cashwig
1 year ago

Nothing special but just try it. I was desperate so I tried everything.

Cashwig
1 year ago

I got all my withdrawals. Here's my advice call then or go to the live chat and ask them to cancel your withdrawal. Even if it says it's in progress they can cancel it some times. After that do another withdrawal and make sure that you use a method you have very recently deposited with first. That worked for me.

1 year ago

Hi Romi,

can you help me in my case? I'm waiting for about 17 days on my withdraw.


https://casinoguru-de.com/profil-beschwerden/187351/cashwig


1 year ago

Hello there. I have seen your complaint and our team is already working on its progress. Unfortunately, now there is nothing much to do, just wait until they are able to investigate deeper, and if needed, the casino will be contacted regarding your case.

As I read all the posts in this thread, I just hope that this issue will be resolved soon. Please keep us updated on any updates.

1 year ago

I got all my withdrawals. Here's my advice call then or go to the live chat and ask them to cancel your withdrawal. Even if it says it's in progress they can cancel it some times. After that do another withdrawal and make sure that you use a method you have very recently deposited with first. That worked for me.

1 year ago

That is great, thank you for the update. Have you learned what caused the delay?

Romi
1 year ago

They just said that they had "sporadic technical issues". That's all.

tm1025
1 year ago

Hopefully they fixed it, and everyone will be able to withdraw now.

1 year ago
deus

I still haven't received any payment.

Automatic translation:
Cashwig
1 year ago

Let's see how Mirka will go with your complaint.🤞

Romi
1 year ago
deus

Nothing seems to be happening with my complaint...

Automatic translation:
Cashwig
1 year ago

I'm sorry to say that, but Mirka has more than 5 days to respond. You should probably get familiar with the complaint phases: "Each involved party (you, the casino, or the Casino Guru team) has seven days to respond when they are required to do so to move the complaint forward. When this period elapses without a response, we usually choose to prolong the time limit by another seven days." 🤷‍♀️

Be assured, that they try to respond on any occasion, yet, as you may see, there are currently 858 open complaints. Be patient, please 🙏



1 year ago
seus

I have the exact same problem with my outlet as the tm1025. I am struggling with my withdrawal of 18000 sek. from 31/5. I don't know what to do! Help me please!

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1 year ago
esus

Good afternoon, please if you could help me with my case I have problems with my withdrawal (Casino gg.bet), I have been waiting for 15 days and they only tell me to try a different payment method, I have already tried 3 electronic wallets at the suggestion of the area support, I wait the 5 business days indicated in their withdrawal process and in the end they reject my request, and the only thing they report is "rejected for temporary technical reasons", it even seems like a joke.

Automatic translation:
ROKY
1 year ago
seus

Yes, it's the same problem with my withdrawals! What can we do?

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1 year ago
seus

But my SEK 200. gone through and been approved. Same payment method - Master card. They just fool us!

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