8 months ago
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Okay then, do you know the casino's reason for doing this?
Wasn't it necessary to go through verification? Did you play with the bonus?
Try to let me know please.
Yes, I also constantly have problems with this casino. First there was a problem with deposits - they gave one single address for depositing completely different cryptocurrencies! Then there were problems with the site - some sections simply did not open (only changing the location helped). Then for a long time I could not place bets at all, since the system gave an error - the user is not authorized (although I was in the system). At the moment, I have not been able to log in at all for about an hour.
So I don't even know what will happen when it comes time to request a withdrawal.
Yes, and their live chat is also inactive. Somehow very sad.
Да, у меня тоже постоянно возникают проблемы с этим казино. Сначала была проблема с депозитами - они давали один единственный адрес для внесения абсолютно разных криптовалют! Затем были проблемы с сайтом - некоторые разделы просто не открывались (помогла только смена локации). Потом я долгое время вообще не мог делать ставки, так как система выдавала ошибку - пользователь не авторизован (хотя я находился в системе). На данный момент я вообще не могу войти в систему уже около часа.
Поэтому даже не знаю, что будет, когда придет время запрашивать вывод средств.
Да, и лайв-чат их тоже неактивен. Как-то очень нерадостно.
The email address is also not working, as it turns out: Unfortunately, we have to inform you that your letter cannot be received.
be sent to one or more recipients. Technical details can be found below.
Адрес электронной почты тоже нерабочий, как оказалось: К сожалению, мы вынуждены сообщить Вам о том, что Ваше письмо не может
быть отправлено одному или нескольким адресатам. Технические подробности можно найти ниже
With all due respect to the casino, this thread suggests that the new casino entered the market quite unprepared. What do you think?
In any case, if things eventually get more out of hand, do not wait too long with the complaint. I am just saying that it is better to be prepared.
Of course I hope none of this will be necessary. There are still many other less serious explanations, though the user experience does not shine...
After a few hours I was finally able to log into my account. I created a withdrawal request, two days have passed, I'm waiting. But, of course, the chances are very small that a casino without a live chat, email address and an inactive feedback form will pay out funds.
Через несколько часов я все-таки смог войти в свою учетную запись. Создал запрос на вывод, прошло двое суток, жду. Но, шансов, конечно совсем мало, что казино без лайв-чата, адреса эл. почты и неактивной формой обратной связи, выплатит средства.
Well, what to say here?
Please keep us informed about how it goes, and in case you need our help, we're here.
I'll keep my fingers crossed. 🤞
I think that no one will be able to contact them anymore.
Я думаю, что связаться с ними не сможет уже никто.

My payment has been hanging on the site unprocessed for 17 days. Although I noticed that there is still some life on the site - they deleted my betting history.
Dear KasinoAzov, tell me: what else is needed to lower the rating of this scam project, which only accepts deposits?

17 дней моя выплата "висит" на сайте не обработанной. Хотя я заметил, что на сайте еще теплится какая-то жизнь - мне удалили историю ставок.
Уважаемый KasinoAzov, скажите: что еще нужно, что-бы этот скам-проект, работающий только на прием депозитов, понизить в рейтинге?
You should surely submit a complaint here, because only this way their rating could go down, you know.
Of course, only if the complaint gets unresolved. I hope, though, that we'll be able to help.
Do you have any explanation from the casino about the delay?
I tried it and opened this casino normally. Are you still having trouble?
Did you solve the problem you had, or not?
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