2 years ago
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Hello, that sounds strange to me. What did the casino tell you? Was there any technical error or wrong recipient setting, maybe?
Hello, will get it checked by our tester team. I'm not sure what's happening there.
Hello again, according to the information from the tester it is alright. The casino uses different domains for several countries:
"Looks like there's a different domain for Estonian and Finnish players, and with Finnish bank ID you get redirected to "Loistokasino", which essentially looks to be the same site with different logos."
"I was able to reproduce the casino switch without actually making a deposit by trying to log in with trustly and "continue playing".
I got my deposit repaid, so there were no losses.
Sain kotiutettua talletukseni eli ei tullut tappioita .
I'm glad to hear it. Do you have any favorite casino you would recommend to players from Finland, maybe?
Not right, it's just a problem with the two operators when I can't get to the casino
or I don’t get bonuses and I haven’t gotten a decent response to what I’ve done wrong.
Ei oikesataan , on vaan ongelmi kahden operaattorin kanssa kun en pääse casinolle
tai en saa bonuksia enkä ole saanut kunnon vastausta mitä olen tehnyt virheelisesti .
The operators are Aspire Global and N1.
My home address and email address have changed and when I have these new ones
casinos registered they think i am trying something to cheat.
Operaattorit ovat Aspire Global ja N1.
Minulla on kotiosoite ja sähköpostiosoite muuttunut ja kun olen näiden uusille
casinoille rekistöröitynyt he luulevat että yritän jotain vilppiä .
I'd assume that there is a chance (some option) to change or update your email in the casino's account, so you don't have to register a new email address and risk any rules violation. Have you checked it, please?
This old email address is no longer valid and if the Casino has it and when e.g. withdraws
The money notice will get there or there will be a problem that will be reported through it or the casino requires
some additional information or documents are also communicated through it.
Tämä vanha sähköpostiosoite ei ole enää voimassa ja jos casinolla on se ja kun esim. kotiuttaa
rahaa ilmoitus tulee sinne tai tulee joku ongelma sekin ilmoitetaan se kautta tai casino vaatii
jotain lisätietoja tai dokumentteja nekin ilmoitetaan se kautta.
According to my experience from the time when I worked in a casino, it was easy to update a contact email address, but it was nearly impossible to change the email address that a player used to log in to the casino.
Casinos advertise bonuses even though they are not available .It even happened that when I registered at the casino
let me know even then that i will get the bonus but stten when i have made the deposit i still haven't received it
and when I ask the chat it says I am not eligible for the bonus.
When it comes to new casinos I don’t know if I get a bonus when a casino has a different operator but the same management.
Casinot mainostavat bonuksia vaikken niitä saa .On käynyt jopa niin että kun olen rkistöröitynyt kasinolle
ilmoitta vielä silloinkin että saan bonuksen mutta stten kun on tehnyt talletuksen en ole kuitenkaan saanut sitä
ja kun kysyn chatilta sanotaan että en ole oikeutettu bonukseen.
Kun tulee uusia kasinoita tiedä saanko bonusta kun kasinolla on eri operaattori mutta sama johto .
You should get the bonus they promised to you especially if the bonus encouraged you to deposit there. You already have your experiences with this casino and its approach. Maybe it is time to move on. Don't you think?
Thank you too - for sharing with us. It would be nice if you could also share your favorite casino - when you find one 🙂
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