Frogbet Casino - general discussion

If you want to discuss anything related to Frogbet Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

I recently saw the new Frogbet casino on your website. It was also being wildly advertised everywhere as one of the best new casinos. I decided to check it out... They failed the test. The casino is insolvent. At least for sports betting. Therefore, I won't be filing a complaint with CasinoAzov. But, as I've seen time and again, if a casino doesn't pay to Sportsbook, they'll always find a way to avoid paying to the casino. So, I hope they shut down soon!

What happened when you tried to withdraw, was the request left pending, rejected, or was your account blocked? How much is involved, how long have you been waiting, and did they give you any explanation?

You’re right that we don’t handle sports-betting disputes through our complaint service, but you can still describe your experience here for other players. An unpaid withdrawal deserves attention, although it alone doesn’t establish that the operator is insolvent or that casino withdrawals will receive the same treatment. The details would help readers understand exactly what happened.

Hello. Yes, I'll tell you, no problem. After, if I'm not mistaken, two $50 deposits and a few sports bets, I requested a $100 withdrawal and received it. After that, I placed a couple more bets, and with a balance of $158, I tried to make another request, but it failed. They told me in chat: "Access to your account is restricted, meaning you cannot withdraw funds or play." This was resolved after a security check of your account. In other words, this happened after the total amount of withdrawal requests exceeded the total amount of deposits. And this is always a sign of unscrupulous and fraudulent projects. And the rules always include a clause that allows for the player's money to be confiscated. That's how it goes. The account is not blocked, but I cannot perform any actions with it.

That clarifies what happened: you received the first $100 withdrawal, but your remaining $158 is now inaccessible while the account is restricted.

I understand why the timing makes you suspicious. However, the restriction occurring when your withdrawal requests exceeded your deposits doesn’t by itself establish fraud or insolvency. The important question is what the security check concerns and whether they intend to release the balance.

How long has the restriction been in place? Have they given you a deadline, requested documents, or identified a specific rule they believe you breached?

Since this concerns sports bets, we can’t investigate it through our complaint process, but you’re welcome to share their explanation here. That would also help other players understand how the situation develops.