Forzabet.live Casino - general discussion

If you want to discuss anything related to Forzabet.live Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

This casino does not pay out and does not respond to a single email. Support cannot help at all and can only send an email to the alleged finance department. But they do not respond.

This casino is listed with 7.2 points and the only reason I signed up there was because I trust you.

So it's also your fault because you didn't test the casino thoroughly. There are increasing reports on the Internet that the casino doesn't pay out and therefore this is a pure scam casino, which is still rated 7.2 points.

Please change this rating immediately. You are luring unsuspecting players who trust you into a trap.

I agree that their rating is very high. Despite my complaint which led to black points their score still remains the same at 7.2 which is very weird..

Unfortunately, that's the way it is. Casino Guru claims to be there for players and to protect them from possible fraud.

This casino shows all the signs of fraud.

• A support that cannot help in any way.
• A finance department that never responded once.
• A casino that breaks its own terms and conditions.
• There is NO payout and there is no explanation or help from support.

A casino like this should never have a 7.2, otherwise the credibility of Casino Guru will suffer. I have already registered with at least 50 casinos through Casino Guru and have earned a lot of money in commissions for Casino Guru.

But if there is no quick adjustment and a warning about this casino to protect other players, I will never trust Casino Guru again.

May I ask when exactly you requested the withdrawal and if your account is fully verified there, please?

As you can see, this casino is a fresh one, and the safety index is set this high because we don't have any information from players or enough complaints submitted and unresolved, so it could be affected by this.

Therefore, it is not possible for us to change it yet.

If you need some help from our team, please provide more details.

The complaint was closed just very recently, and therefore it didn't affect the safety index yet. It will be visible later this week.

Did your policy change about this? As far as I know with my previous complaints it always took up to 72 hours to be updated with the result of the black points.

Hi there, it's not about policy; it's about availability, I'd say. For example, we are awaiting a regular internal system update, which is not the best time for updating Safety Indexes. So no, there is no rule saying the Safety Index will be updated in the next 72 hours. I recall it was a Wednesday midnight though. But it depends on the current situation.

Just for you to know, one complaint could not be enough to lower the Index. It happens quite often.

No, no and no again.

You have a great responsibility towards the players and this is clearly a scam casino.

You haven't checked the casino, otherwise you would know that yourself. And if a casino is brand new, with a very questionable license, from a small African island, why do you rate such a casino so highly?

Instead of checking it when players bring it to your attention, you simply leave the good rating as it is. And that will lure many other players into the scam trap because they trust YOU.

You should be much more sensitive to such things and react much faster.

It cannot be that it takes months for this casino to get a bad rating from you. During this time, a lot of players are cheated out of their money and the players only come to the casino because of you because you have a large reach and the players trust you. You have to stop this now and do something now. Or do you really want to send your players to scammers?

Please read our article about how we review all online casinos on our website, and hopefully it'll help you to better understand our work here.

Also know that we always try to collect every piece of information about each casino so our users can be informed about their practices. We surely don't want to send anyone to any scammers, as you said.

Yes. And I'm telling you that the way you rate casinos is not quite right, which can be seen very clearly in this case here.

The Forza.bet Casino does not pay out. Complaints are piling up on the Internet, for example on Trustpilot, every day.

So it is clearly a scam casino. And this scam casino still has a rating of 7.2 from you.

Why don't you get this criticism and why don't you do anything about it? Every day new players come to this scam casino just because of your high rating and so every day new players are being cheated. And this could not happen if you would take action and finally withdraw this casino's good rating and issue a warning about this casino.

When you complain about this casino, the casino didn't even respond to you. And the same goes for us players. The money isn't paid out and the casino doesn't respond in any way.

There is a live chat available for a few hours a day, but it has no authority or contact with the casino. It is an external chat company that is only there to reassure players, but has no connection with the casino. The chat itself therefore has no contact person from the casino and no direct contact with those responsible.

Please do something and issue a warning for this casino. Every day that you wait, more players are harmed, and that's just because the players trust you.

Thank you for your opinion. Unfortunately, it is not possible to change the way we work and rate all the casinos on our website just because one user doesn't like it, you know.

The information is clear: 7.2 Fresh Casino. All our users can find everything related to this casino, from complaints to user reviews to forum posts whenever they wish to, and all these are good sources of collecting everything we know so far.

With this said, we'll stick to our procedures, and I am really sorry for your bad experience there, but we do whatever is in our hands to help.

A heads up to the players that have ongoing complaints against this rogue and scam casino.

They seem to be active on AskGamblers so I would strongly recommend you post an honest review on that platform to warn other players. I already did so and if others will do this will lead eventually to a drop in score on that platform too.

Unfortunately, my complaint was refused there as it was an Licensor matter which is with the Anjouan Gaming license thats worth ...

Can I just ask if anyone has ever had any luck with being paid from this casino? Still waiting for my money over 6 weeks after I made the withdrawal. Casino guru asked me to lodge a complaint with Ajoun gaming and it looks like they’re just as useless because I’ve heard nothing from them either.

I fear Youssf made it pretty straightforward. 🙁 Anjouan is usually not very responsive.

I'm sorry we could not be of much use. Once the casino decides to ignore complaints, the chances are just low.

Hi, was this your experience with the casino? They didn't want to pay you your money? What was the reason?

Never heard this weird rule until yesterday from the casino itself.

They had a deposit limit tool as part of their responsible gaming policy which you would say is good. However, their terms are that if the player wants a new deposit limit the current deposit limit will be cancelled right away and the player gets a 24 hour cool off period before the new limit becomes active. In the past ten years of playing I never heard such rules which I did not find on their T&C when I signed up. Casinos either did not offer such protection layer or did offer it where the cool off period was a real cool off period meaning that for 24 hours or some days the current limit remain active until the cool off period has passed to get the new higher limit.

But the casino removed this tool due to misunderstanding from the players, probably because they found out that is not the way how a cool off works..

Oh, that could be a very nasty surprise for anyone experiencing the urge. Did the casino introduce an alternative deposit tool, or was it simply removed?

Looks like the original intention was good but perhaps a lack of practical experience made it useless eventually.

It would be beneficial to set the tool the usual way.

Good thinking, though; handy information for the community. Thank you.

They removed it now and you have to contact Support to get a limit set, as I closed my account I can not tell if the new version works as it should (and is known in the industry) or still has this weird policy.