ForumCasinosFizzSlots Casino - general discussion

FizzSlots Casino - general discussion

1 year ago by tigor199
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1 year ago
If you want to discuss anything related to FizzSlots Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.
1 year ago

I would like to publicly discuss the deception of this casino.


I won a small amount - 300,000 rubles. After many deposits.


The casino requested verification.

Rights-passport

Selfie with a passport

Selfie with passport + signature + date + site name.


After successfully passing the test.

I applied for a payout, besides the fact that it is terribly inconvenient, since 1 transaction goes for 25,000 rubles and I had to create a bunch of them.

I checked with the casino for information on whether I can receive my winnings immediately. And according to the limits of the casino, they confirmed to me that my money will come to me in the near future.

In the morning, out of 300,000 rubles, I received 50,000.


I contacted support.

But they refused to pay me, citing the fact that the financial department, despite the rules, arbitrarily set a daily limit for me. And every day they will send me a little, as much as they see fit. I asked for a payment plan and was denied.


I think that the casino does not deserve a high rating on the project.

This fact is a fact of fraud against the players.

As a result, I canceled part of the payments and blocked the account for 5 years. I have screenshots.

Automatic translation:
tigor199
1 year ago

Hi there.

Congratulations - if I may!

According to the casino review, we've found only €10k monthly limit, so I'd say your winnings should be paid within a reasonable period. I found it quite frustrating the casino decided to set special limits for you. Can you remind me how high limits are stated in the rules?

Because there should be a pretty good reason for such a decision.

Are you sure blocking the account was a good call, I mean, getting the money should be a top priority.

It's a pity you've missed the opportunity to submit a complaint, don't you think? 🤔






10 months ago

Another casino deceiving that there is a no deposit bonus!

Automatic translation:
vlavovooo
10 months ago

Hello, does the casino have a bonus but it is not available to you or why do you say it is lying ? Can you explain it somehow ? 

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